How do Porch Installation and Assembly Services work?

Booking is easy! If you’re purchasing an applicable product you’ll see the option to add Porch Installation and Assembly Services right on the product page of that item. Simply check the box to add the service to your cart. Then, complete your checkout and Porch will contact you within one business day to schedule an appointment to complete your service.

Key Features

Porch Home Installation Services is available with the purchase of select lighting, plumbing, furniture products, and more.

Porch 100% Satisfaction Guarantee

Porch is committed to making sure you're happy with every job. Projects booked with Porch Services are covered by Porch’s 100% Satisfaction Guarantee.
  • Covers work performed by pros booked and managed through Porch Services.
  • We will get your job done right. If something isn’t right the first time, Porch will make it right whenever possible. Otherwise, we’ll refund you.
  • Receive a lower quote from a licensed, background-checked, satisfaction-guaranteed pro, and we’ll match the price.
  • Covered by the Property Protection Guarantee.
  • Includes up to $1,000 to offset covered losses.

Trusted Porch Services local professionals

All Porch Services professionals are background-checked and agree to carry the required licensing and insurance applicable to the service and location.

Contact information

Please include name, phone, and email in each inquiry.The Porch customer support team is available Monday – Friday from 4am to 10pm (PST), and Saturday – Sunday from 6am to 6pm (PST).

Common Questions and Tips

What is Porch?

Porch connects homeowners with home professionals to get their projects done. Porch offers tools and resources, including advice, reviews and project pages, to help homeowners manage each home project from start-to-finish.

What happens after I checkout with Porch Services?

After completing checkout on eBay with a Porch Services add-on, Porch will connect with you by phone, text, or email within one business day to discuss the details and book your project. From there you will have a dedicated project coordinator that can assist you with any issues throughout the process. When scheduling your project, please be sure to allow enough time to receive the product you purchased.

How do I change or add details to my service?

Don’t worry about making changes to your service once you’ve submitted it. Porch will call you within one business day to confirm the details of your project and adjust any of the details then. You can always contact porch at (206) 709-6599 or ebay@porch.com to make changes your service appointment.

How do I cancel or update the status of my project?

Please contact Porch at (206) 709-6599 or ebay@porch.com to cancel or update the status of your service appointment.

What does the Porch Guarantee mean?

All Porch projects booked and managed for you by Porch Services are also covered by Porch’s 100% Satisfaction Guarantee.

The Porch Guarantee gives you peace of mind for all of your home improvement projects requested through Porch or a qualifying Porch partner, such as eBay. If property damage occurs as a direct result of the professional’s work on your original Porch project, or if a professional takes your deposit and does not start any work, we will assist you in the process of resolving the issue with the professional and recouping your loss. In addition, Porch will provide you with up to $1,000 to help offset any loss (for example, meeting your home insurance deductible, replacing or repairing damaged items or paying for legal fees if you pursue the professional in court).

The Porch Guarantee does not cover quality of work issues, loss of materials, tools or property used on the job, project delays, payment disputes, projects where the scope of work has changed, or projects that were not requested through Porch. Conditions apply. Please review the complete Guarantee Terms & Conditions for details.

In the event you believe you are eligible for a claim, contact guarantee@porch.com.

How do I review Porch Services?

We would love to hear about your experience with Porch Services.

You can leave up to 4 detailed seller ratings at the same time you leave an overall Feedback rating and comment up to 60 days after the transaction. To leave detailed seller ratings:

  • Go to the Feedback Forum
  • Click Leave Feedback on the right side of the page.
  • Rate your overall experience. After you leave an overall rating, you can add a descriptive comment and leave detailed Porch ratings.
  • Click the stars to rate each aspect of your transaction.