Are you a buyer looking to leave feedback for a seller? Read our article on leaving feedback for sellers
As a seller, you can only leave positive feedback for buyers. This aligns with industry standards, as businesses do not typically have the option to leave a public review of their customers. You can leave feedback for up to 90 days from when the transaction was completed.
If you think a buyer has breached any of our policies, please report a buyer - opens in new window or tab to let us know. Bear in mind that leaving a positive feedback rating with a negative comment can cause confusion for other members and will therefore be removed.
How to leave feedback for buyers
Follow these steps to leave feedback:
- In Seller Hub - opens in new window or tab or My eBay - opens in new window or tab, navigate to Selling, then Orders.
- Choose the item(s), then select Leave feedback.
- Select Positive, enter a comment, then Leave feedback.
Tip
If you think feedback you received goes against our Feedback policy, you can request removal through Seller Help - opens in new window or tab.
Replying to feedback you received for an item you sold
Read our best practices on how to handle negative or neutral feedback from buyers.
Viewing and responding to feedback from buyers
Learn how to add comments to feedback you left or received, or ask a buyer to reconsider their rating.
We always want your feedback to properly reflect the service you provide to your buyers, and will remove harmful or irrelevant feedback comments and images.
Discover how you can automate the process of leaving feedback.