Are you looking to exclude shipping locations or manage who can buy from you? See our article on setting buyer requirements
You can pick which shipping methods you want to offer your buyers when creating your listing. Depending on whether you're using the quick listing tool or advanced listing tool, you'll do this in slightly different ways:
- On the listing page, scroll down to the Shipping section.
- Choose whether you want to:
- Ship your item: You select a fixed cost, or we calculate the cost for you based on package weight and dimensions. You can pay the shipping cost yourself
- Offer local pickup: Buyers pick up the item from your home or another site of your choosing
- Offer both options
If you choose to ship your item:
- In Ship your item, enter a fixed cost or the package weight and dimensions so we can calculate the cost.
- If you're not happy with the recommended shipping service, select Change shipping service to choose another option.
- Select the calculated rate, or select the option to charge a fixed amount, then enter the amount. You can also choose to offer free shipping and pay it yourself.
If you offer local pickup, enter the ZIP code for your item location.
- On the listing page, scroll down to the Shipping section.
- From the Shipping method dropdown, select one of the following options:
- Standard shipping: Small to medium items
- Freight: Oversized items
- Local pickup only: Sell to buyers near you
- If you choose Standard shipping, open the Cost type dropdown under Domestic shipping, and select either
- Flat rate: Same cost regardless of buyer location
- Calculated: Cost varies based on buyer location
If you choose Flat rate:
- If a Primary service is not already pre-selected, select Add primary service. (You can select the three dot menu to change the service.)
- Enter your shipping costs under Buyer pays, or select Offer Free shipping under Primary Service.
If you choose Calculated:
- Add Package weight and Package dimensions. These details are required as they are used to calculate your shipping costs.
- If Primary service is not pre-selected, select Add primary service. (You can select the three dot menu to change the service.)
- If you want to cover the costs of shipping, select Offer Free shipping under Primary Service
If you're eligible for eBay International Shipping, it will become your default international shipping option. We'll automatically add eBay International Shipping to your current listings and manage all overseas shipping, customs and returns.
If you would like to manage international shipping yourself, select See shipping options at the top of the Shipping section, turn on Other shipping services then select Add other shipping services. From the See Shipping options menu you can also turn on and off the following:
- Autofill shipping details (Allow Package weight/dimensions and carrier to be autofilled based on similar or matching listings)
- Irregular package (Pack your items in non-rectangular boxes as needed. Additional shipping charges may apply)
- Local pickup (If the item you're selling is large or difficult to ship, the buyer can collect it in person)
- Handling cost (Add an additional charge to cover packing and materials)
- Excluded locations (Set specific locations that you don't want to ship to)
Unless you're a business seller, you'll see simplified shipping options when you're creating a listing on the eBay app.
- Select Shipping only or Local pickup as the delivery method.
- Select the size of your package.
- Based on the package size you've selected, we'll show you a list of delivery services, including a recommended service. If you change the package size, the list of delivery options will be updated again. Select View all shipping services to see more options.
- In the 'Who pays?' section, adjust the toggle to either Buyer pays (the buyer will pay for shipping at checkout) or Seller pays (you'll pay for the delivery cost and offer free shipping to your buyers).
- If you'd like to make your items available to buyers worldwide, adjust the toggle next to International shipping. You'll then see the same options as above, except the services are international.
- Select Continue to finish creating your listing.
If you prefer to see more detailed delivery options, you can still choose from the full list of shipping options when you create a listing on the desktop version of the site.
Tip
To offer free shipping using the advanced listing tool, ensure you have a primary service selected under Domestic shipping. Once a shipping service is selected you will see the option to Offer Free shipping under Primary Service.
You can also set up and manage your shipping options using business policies. For more control over setting shipping costs by region, you can use shipping rate tables.
Integrated shipping carriers
To protect yourself against "Item not received" claims filed through eBay Money Back Guarantee, you need to use a shipping carrier that is integrated with eBay.
The following carriers are integrated with eBay:
Carrier name | Ships internationally |
United States Postal Service |
Y |
UPS |
Y |
FedEx |
Y |
eBay Standard Delivery |
Y |
DHL |
Y |
Asendia USA |
Y |
Amazon Logistics - USA |
Y |
Aquiline |
Y |
OnTrac |
Y |
ePost Global |
Y |
OSM |
Y |
IMb (USPS Intelligent Mail Barcode) |
Y |
Landmark |
Y |
Spee-Dee |
|
Speedex Courier |
Y |
Dashlink* |
|
Parcel Pool |
Y |
Boxc |
Y |
EFS Fulfillment Service |
Y |
*Courier/same-day service
Carrier name | Services |
A Duie Pyle |
Trackable Freight Services |
AAA Cooper |
Trackable Freight Services |
ABF Freight System |
Trackable Freight Services |
AIT Worldwide |
Trackable Freight Services |
ANC |
Trackable Freight Services |
Ascent Global |
Trackable Freight Services |
Averitt Express |
Trackable Freight Services |
Best Overnite |
Trackable Freight Services |
Central Transport |
Trackable Freight Services |
CH Robinson |
Trackable Freight Services |
Conway Freight |
Trackable Freight Services |
Coyote |
Trackable Freight Services |
Cross Country |
Trackable Freight Services |
DATS |
Trackable Freight Services |
Day And Ross |
Trackable Freight Services |
Daylight Transport |
Trackable Freight Services |
Dayton Freight Lines |
Trackable Freight Services |
DHE |
Trackable Freight Services |
DHL Freight |
Trackable Freight Services |
Diamond Line |
Trackable Freight Services |
Dohrn |
Trackable Freight Services |
Double D Express |
Trackable Freight Services |
DTS |
Trackable Freight Services |
Echo Global Logistics |
Trackable Freight Services |
Economy Freight |
Trackable Freight Services |
EDI Express |
Trackable Freight Services |
Estes |
Trackable Freight Services |
Fedex Freight |
Trackable Freight Services |
Forward Air |
Trackable Freight Services |
GSO |
Trackable Freight Services |
Hercules |
Trackable Freight Services |
Holland |
Trackable Freight Services |
Hub Group Final Mile |
Trackable Freight Services |
Main Freight |
Trackable Freight Services |
Mode Transport |
Trackable Freight Services |
Mothership |
Trackable Freight Services |
Mountain Valley |
Trackable Freight Services |
Oak Harbor |
Trackable Freight Services; |
Omni Logistics |
Trackable Freight Services |
Peninsula |
Trackable Freight Services |
Pilot Freight |
Trackable Freight Services |
Priority1 |
Trackable Freight Services |
R+L Carriers |
Trackable Freight Services |
Reddaway |
Trackable Freight Services |
Rist Transport |
Trackable Freight Services |
Roadrunner Transportation Services |
Trackable Freight Services |
SAIA Motor Freight |
Trackable Freight Services |
SAV Transportation Group |
Trackable Freight Services |
Southeastern Freight Lines |
Trackable Freight Services |
Sutton Transport |
Trackable Freight Services |
The Custom Companies |
Trackable Freight Services |
UPS Freight |
Trackable Freight Services |
uShip Freight |
Trackable Freight Services |
Vision Express |
Trackable Freight Services |
Ward |
Trackable Freight Services |
Worldwide Express |
Trackable Freight Services |
XPO Final Mile |
Trackable Freight Services |
XPO LTL |
Trackable Freight Services |
YRC Freight |
Trackable Freight Services |
Tip
We recommend you upload tracking to eBay within your stated handling time. Buyers are more confident their orders will arrive when they receive regular shipping status updates, and are less likely to file "Item not received" claims.
Further information: