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Getting Disputes Resolved : Designing Systems to Cut the Costs of Conflict by...
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Condition:
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A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See the seller’s listing for full details and description of any imperfections.
- Buy It NowGetting Disputes Resolved : Designing Systems to Cut the Costs of Conflict by...
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Located in: Mobile, Alabama, United States
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Estimated between Fri, Aug 1 and Wed, Aug 6 to 94104
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eBay item number:305745494837
Item specifics
- Condition
- ISBN
- 9781555421250
- Subject Area
- Language Arts & Disciplines, Psychology
- Publication Name
- Getting Disputes Resolved : Designing Systems to Cut the Costs of Conflict
- Publisher
- Wiley & Sons, Incorporated, John
- Item Length
- 9.3 in
- Subject
- Communication Studies, General
- Publication Year
- 1988
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Item Height
- 0.9 in
- Item Weight
- 16.4 Oz
- Item Width
- 6.3 in
- Number of Pages
- 232 Pages
About this product
Product Identifiers
Publisher
Wiley & Sons, Incorporated, John
ISBN-10
1555421253
ISBN-13
9781555421250
eBay Product ID (ePID)
926516
Product Key Features
Number of Pages
232 Pages
Publication Name
Getting Disputes Resolved : Designing Systems to Cut the Costs of Conflict
Language
English
Subject
Communication Studies, General
Publication Year
1988
Type
Textbook
Subject Area
Language Arts & Disciplines, Psychology
Format
Hardcover
Dimensions
Item Height
0.9 in
Item Weight
16.4 Oz
Item Length
9.3 in
Item Width
6.3 in
Additional Product Features
Intended Audience
Scholarly & Professional
LCCN
88-042805
Dewey Edition
19
Illustrated
Yes
Dewey Decimal
331.89
Table Of Content
UNDERSTANDING AND DESIGNING DISPUTE RESOLUTION SYSTEMS.Three Approaches to Resolving Disputes: Interests, Rights, and Power.Diagnosing the Existing Dispute Resolution System.Designing an Effective Dispute Resolution System.Making the System Work: Involving the Disputing Parties.BUILDING DISPUTE SYSTEMS: CASES FROM THE COAL INDUSTRY.Diagnosing an Industry's Problems: Wildcat Strikes in the Coal Mines.Designing an industry's Problems: Wildcat Strikes in the Coal Mines.Cutting Dispute Costs for an Industry: The Grievance Mediation Program.Conlusion: The promise of Dispute Systems Design.Appendix: Model Rules for Grievance Mediation in the Coal Industry.
Synopsis
Build Conflict Control Into Your Organization Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. He explains how to diagnose and correct problems in an existing system or create and implement a new system where one does not exist. His four-phase process includes specific advice on involving adverse parties in diagnosing current problems, designing the system, and overcoming opposition to change. The result is a win-win formula for putting a system in place that contains the costs associated with conflict by addressing them as they arise., The renowned mediator William Ury and his coauthors offer tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. They explain how to diagnose and correct problems in an existing system as well as create and implement a new system where one does not exist. This four-phase process for working with disputants includes specific advice on involving the parties in diagnosing current problems, designing the system, and overcoming opposition to change.
LC Classification Number
HD6971
Item description from the seller
Seller feedback (3,876)
- 3***2- Feedback left by buyer.Past 6 monthsVerified purchaseI am so happy with my book!!! It was described only as 'Good', but considering that this treasure of a book is from 1984, I definitely consider it as 'Very Good'! The book was shipped in a timely manner, and was packaged with care. It arrived in a bubble mailer, and inside, the book was protected in a thin plastic envelope to protect it from rain. The pictures shown of the book were accurate. I would trust buying from this seller again. Thank you seller! A++++
- 9***6 (17)- Feedback left by buyer.Past 6 monthsVerified purchaseI’m was very pleased with the communication and care that the seller provided with the packaging. The vintage LIFE magazine was exactly as described. For the price, it was perfect. The shipping was good also. The seller made sure to package the magazine well so that it did t get damaged and communication was fantastic. Like I said I’m very pleased. 👍🏻Vintage April 21, 1961 LIFE Magazine - Gagarin Greets Kruschchev (#305766143330)
- t***t (489)- Feedback left by buyer.Past monthVerified purchaseAwesome seller, fast fast shipping, great communication, packaged wonderfully and arrived safely as described. Super value seller, thank you!
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Seller feedback (3,876)
- 3***2- Feedback left by buyer.Past 6 monthsVerified purchaseI am so happy with my book!!! It was described only as 'Good', but considering that this treasure of a book is from 1984, I definitely consider it as 'Very Good'! The book was shipped in a timely manner, and was packaged with care. It arrived in a bubble mailer, and inside, the book was protected in a thin plastic envelope to protect it from rain. The pictures shown of the book were accurate. I would trust buying from this seller again. Thank you seller! A++++
- 9***6 (17)- Feedback left by buyer.Past 6 monthsVerified purchaseI’m was very pleased with the communication and care that the seller provided with the packaging. The vintage LIFE magazine was exactly as described. For the price, it was perfect. The shipping was good also. The seller made sure to package the magazine well so that it did t get damaged and communication was fantastic. Like I said I’m very pleased. 👍🏻Vintage April 21, 1961 LIFE Magazine - Gagarin Greets Kruschchev (#305766143330)
- t***t (489)- Feedback left by buyer.Past monthVerified purchaseAwesome seller, fast fast shipping, great communication, packaged wonderfully and arrived safely as described. Super value seller, thank you!