ARRIS Xfinity TG862GCT Residential Gateway & Router

BTs Cards
(227)
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US $13.00
or Best Offer
Condition:
Used

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Shipping:
US $10.00 USPS Priority Mail®.
Located in: Roanoke, Virginia, United States
Delivery:
Estimated between Thu, May 8 and Fri, May 16 to 43230
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This item has an extended handling time and a delivery estimate greater than 11 business days.
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Seller does not accept returns.
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eBay item number:334743157041
Last updated on Apr 07, 2025 23:26:06 PDTView all revisionsView all revisions

Item specifics

Condition
Used: An item that has been used previously. The item may have some signs of cosmetic wear, but is ...
UPC
0612927353741
Brand
ARRIS
Type
Router
Maximum Downstream Data Rate
343 Mbps
Modem Device Type
Cable Modems & Routers
Color
Black
Model
TG862G
Ports
Wireless, Ethernet (RJ-45)
Features
Dual-Band
Carrier
Comcast
Number of LAN Ports
4

About this product

Product Identifiers

Brand
ARRIS
GTIN
0612927353741
UPC
0612927353741
Model
TG862G
eBay Product ID (ePID)
1037804064

Product Key Features

Maximum Downstream Data Rate
343 Mbps
Carrier
Comcast
Color
Black
Modem Device Type
Cable Modems & Routers
Features
Dual-Band
Ports
Wireless, Ethernet (RJ-45)
Type
Router
Number of LAN Ports
4

Additional Product Features

Wireless Standard
4G

Item description from the seller

About this seller

BTs Cards

100% positive feedback•317 items sold

Joined Dec 2017
Usually responds within 24 hours
Visit storeContact

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
4.8
Shipping speed
5.0
Communication
5.0

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Seller feedback (122)

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  • e***d (2125)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good seller. Product arrived relatively quickly, well packaged and as advertised. Thanks.
    2003 upper deck Lebron James Box Set #1 Lebron James bccg 10 mint or better (#335415105510)
  • l***l (395)- Feedback left by buyer.
    Past month
    Verified purchase
    Fantastic seller! Item arrived quickly and was exactly as described. Highly recommend!
    1977 Marvel Gumball Rings Dr Strange (#335407466570)
  • n***s (67)- Feedback left by buyer.
    Past year
    Verified purchase
    I just received it and was 90% satisfied overall. Main issue with the received product is a part of the plastic is starting to lift up off the cardboard. I don't want to mess with it to make it worse but I can see why this was discounted. I'll likely need to buy a blister pack case so it doesn't get worse. But the shipping and the seller communication for the most part was a positive experience. Just neutral overall to the items condition being less than adequate as it was not mentioned in info.
    1999 Pokemon Base Set Sealed Blastoise Blister Booster Pack WOTC Vintage TCG (#335415102014)
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Product ratings and reviews

Learn more
4.0
194 product ratings
  • 117 users rated this 5 out of 5 stars
  • 30 users rated this 4 out of 5 stars
  • 6 users rated this 3 out of 5 stars
  • 6 users rated this 2 out of 5 stars
  • 35 users rated this 1 out of 5 stars

Easy to set up

Good value

Performs well

Most relevant reviews

See all 123 reviews
  • by naplestim
    Jun 06, 2016Top favorable review

    Good Product...Comcast does everything to mess it up.

    A good modem, fast and good range (2 rooms away and outside). Comcast, though as the provider, does everything in their power to not make it an easy setup! It took hours on the phone for them to drop my old one and add this new one. Then, they switched it back to my old one. Thank goodness I new a little about what they were doing and told them it all was in their setup. Finally, they acquiesced and set it up right. Then, I turned my old modem in and they had the gall to turn it off again. Another hour on the phone to get them to redo the settings. My advice is to be persistent as hell with Comcast because they do everything in their power to keep the $10 modem rental per month. This Arris is a good model and if it includes a battery, all the better! (Note: the Wi-Fi light blocks ...

    Verified purchase: YesCondition: Pre-OwnedSold by: retro-resale84

  • by rockyracer01
    Jun 21, 2016Top critical review

    Good Value But Xfinity Will Not Provide Installation Support

    Bought this modem/router for a friend who is not able to install without help. She asked Xfinity to send a service person to install it but the service person claimed installation failed because the system showed the modem was already registered to another owner. I spoke with the supplier who indicated that Xfinity does not do a good job of updating its data base and was instructed that the modem MUST be self installed. In addition he suggested that the backup battery should be removed until setup is complete to erase memory of past usage. Installation was successful when we followed these instructions.

    Verified purchase: YesCondition: Pre-OwnedSold by: region-supply

  • by matssamuelsson
    Jul 12, 2016

    Quite a bit of interaction with Comcats before I got it to work

    Once installed and operational gateway works fine. But I had to go through quite an ordeal before that happened. 1. When I first connected modem it would not work. 2. Contacting Comcast and providing them with MAC addresses got me to the point that the modem had been discarded and destroyed. Support told me to bring device to store. 3. Brought device to store. after some back and forth (the initially thought modem was stolen but admitted that some of their branded modems are sold to re-sellers. They entered trouble ticket and told me I would get call. 4. Received such call 4 days later telling me that modem had been added to my account. 5. Connected modem but still would not work. a long call to technical support had them reset and configure first modem, then telephone part. So after many ...

    Verified purchase: YesCondition: Pre-OwnedSold by: region-supply

  • by 9732635340
    Feb 09, 2016

    Giving Concast less money

    Instructions from the vendor were very clear and the actual set up was easy, HOWEVER, the tech person at Concast said it was still registered with them and had not been deactivated. He told me I needed to go to an Xfinity store to activate it. I went to the store and they said I needed to call tech support. Second attempt with tech support worked. Since then I spoke with an independent computer tech and was told after Super Storm Sandy Concast replaced many units for free. I can only surmise where the vendor got this unit. But, it works, I'm not being charged a rental fee, although the subsequent bill from Concast was wrong and I had to remind them I no longer had a rental modem. And the cost was less then half of Best Buy's price.

    Verified purchase: YesCondition: Pre-OwnedSold by: us_auctions4u

  • by bugeyz
    Jul 15, 2016

    Just as fast and saves me $10.00 a month!

    Item cost about $80.00 and was well packaged and received on time. It included the modem, power cable, network cable and instructions. Following directions included with the "Arris Xfinity TG862G TG862G/CT Docsis 3.0 Telephony Wireless Cable Modem Router" made it easy to set up. I literally plugged it in and waited about 65 minutes (as the instructions said to do) and then turned on my computer and started my browser (Chrome). I was immediately redirected to Comcast setup. I clicked on "CONTINUE" a few times and I was up and running. This process was an additional 10 minutes or so of rebooting and waiting. No phone calls! I then turned everything else on one at a time and all is up and running. It looks almost identical to the Xfinity-Cisco dual-band I am replacing but is ...

    Verified purchase: YesCondition: Pre-OwnedSold by: region-supply

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