BUY 1, GET 1 AT 15% OFF (add 2 to cart)See all eligible items and terms

Customer Service: Career Success Through Customer Loyalty, Fifth Edition

Cycle Books
(1983)
Seller's other items
Contact seller
US $39.98
Condition:
Brand New
Breathe easy. Returns accepted.
Shipping:
Free USPS Ground Advantage®.
Located in: Long Beach, California, United States
Delivery:
Estimated between Tue, Apr 22 and Mon, Apr 28 to 43230
Delivery time is estimated using our proprietary method which is based on the buyer's proximity to the item location, the shipping service selected, the seller's shipping history, and other factors. Delivery times may vary, especially during peak periods.
Returns:
14 days returns. Buyer pays for return shipping. If you use an eBay shipping label, it will be deducted from your refund amount.
Payments:
       Diners Club
Earn up to 5x points when you use your eBay Mastercard®. Learn moreabout earning points with eBay Mastercard

Shop with confidence

eBay Money Back Guarantee
Get the item you ordered or your money back. Learn moreeBay Money Back Guarantee - opens new window or tab
Report this item - opens in new window or tab
Seller assumes all responsibility for this listing.
eBay item number:365267005865
Last updated on Apr 08, 2025 05:42:53 PDTView all revisionsView all revisions

Item specifics

Condition
Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
ISBN
9780135063972
Subject Area
Business & Economics
Publication Name
Customer Service : Career Success Through Customer Loyalty
Publisher
Prentice Hall PTR
Item Length
10 in
Subject
Customer Relations, Personal Success
Publication Year
2010
Type
Textbook
Format
Trade Paperback
Language
English
Item Height
0.2 in
Author
Paul R. Timm
Item Weight
16.9 Oz
Item Width
8 in
Number of Pages
264 Pages

About this product

Product Identifiers

Publisher
Prentice Hall PTR
ISBN-10
0135063973
ISBN-13
9780135063972
eBay Product ID (ePID)
79877190

Product Key Features

Number of Pages
264 Pages
Publication Name
Customer Service : Career Success Through Customer Loyalty
Language
English
Publication Year
2010
Subject
Customer Relations, Personal Success
Type
Textbook
Subject Area
Business & Economics
Author
Paul R. Timm
Format
Trade Paperback

Dimensions

Item Height
0.2 in
Item Weight
16.9 Oz
Item Length
10 in
Item Width
8 in

Additional Product Features

Edition Number
5
Intended Audience
College Audience
LCCN
2009-047554
Dewey Edition
22
Dewey Decimal
658.8/12
Synopsis
Customer Service: Career Success through Customer Loyalty, 5e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition is reorganized so it is easy to see how key concepts fit together. New information is included on internal customers, emerging technologies, and stress-reducing techniques. Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that exceeds customer expectations and creates loyalty and success., Customer Service: Career Success through Customer Loyalty , 5e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition is reorganized so it is easy to see how key concepts fit together. New information is included on internal customers, emerging technologies, and stress-reducing techniques. Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that exceeds customer expectations and creates loyalty and success.
LC Classification Number
HF5415.5.T513 2010

Item description from the seller

About this seller

Cycle Books

98.2% positive feedback•8.4K items sold

Joined Oct 2021
A journey started with 150sqft space, right now we have more than 10,000ISBN that we share with you !
Visit storeContact

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
4.9

Popular categories from this store

See allcategories
CollectiblesMusicBooks & Magazines

Seller feedback (2,157)

All ratings
Positive
Neutral
Negative
  • i***s (651)- Feedback left by buyer.
    Past year
    Verified purchase
    Fast shipping to Hawaii. Professionally packaged. Quality better than advertised. Price was very reasonable relative to the value of the item. There was a bit of a mix-up on shipping method & price. Seller dealt with the issue in a fast & friendly manner. Highly recommend this seller!
    Get Married, Stay Married (#364869253350)
  • 7***3 (2)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    It is a gift which hasn't been given quite yet. I haven't opened the wrapping but it appears new. I thought it was going to be used so I am very happy about that. I was emailed at each step of the delivery process which I also very much appreciated. It was a successful and prompt transaction. 5 stars and hearts! I can write more when the recipient weighs in with his opinion. Thank you!
    The Usborne Book of Drawing, Doodling and Coloring for Boys (#365267611575)
  • e***i (1838)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As described, packaged well and shipped fast! Recommended eBayer! AMEN!
    Death by a Thousand Lies: My cover up, my crash and my resurrection from sexual (#365267428077)
See all feedback
|Listed in category:

More to explore :