I gave this hitch a 5 star rating because of its fit and finish. This was a breeze to install on my 2013 VW CC. The hardest part was finding a 1/2" drill bit that would fit in my 3/8" drill. Remove 2 bolts that secure the muffler hanger to the car. Remove the plastic splash panel on passenger side. I held up the hitch in place with a floor jack and installed the 2 new muffler hanger bolts. Then drilled 1 hole on the paasenger frame rail and used the guide wire to bring bolt into place. Then drill 2nd hole and use the guide wire again. Tighten it all up. Done!!! 45 minutes. Would have been quicker with a second person but it is doable by yourself.