I know it was used But I went through the trouble of putting the wheel on and the clock spring I got from Ebay and made an appointment the Ford Dealer in Grand haven Mi and the Bill was 527.00 Because the stop start button was NO good in the wheel. So I bought a wheel for 97.00 I was betting all the cruise control buttons were good and they were not. So a 130.00 dollar program upgrade became Steering wheel rebuild 155.00 for new buttons and 150 dollars labor plus the130.00 program upgrade plus 50.00 labor other supplies 42.00.
527.00 add 97.00 bad steering wheel : so I have 624.00 in a cruise control working that should have only cost me 97.00 + 130.00 upgrade + labor 50.00 = 277.00....SO NO I'm not happy and I have nothing to recommend.