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About us

1STOPlighting was launched in 2001 by a close knit group of friends with the vision of innovating the shopping experience for lighting. Over the years, 1STOPlighting has grown into a family of websites founded on the principle of adding value to everything we do. The company has evolved into one of the top internet retailers for lighting and home products. Our goal is to provide the highest overall value and shopping experience for our customers while providing the best customer service in the industry.We understand that the experience and interaction you have when shopping with us is just as important as the price you pay. That is why each of our customer service agents are ALA (American Lighting Association) trained and certified. Our management team has built a customer first culture and instilled it into each of our team members. We promise to take care of you! So, if a problem ever arises with your order, we will do everything in our power to make it right.
Location: United StatesMember since: Dec 01, 2017Seller: 1stoplighting

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (1,547)

  • e***h (374)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Kichler 6 Light Chandelier, Beautiful Quality, Excellent New Condition, Great Low Price, As Described, Quick Free Shipping, Professional Packaging, Exceptional Seller!
  • 2***c (54)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The item was flawed and not made right, and the description left out a couple things, but the seller was friendly and handled it very professionally. I shipped the lamp back and got my full refund. I would recommend this seller.
  • c***c (535)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Five stars for great customer service. Product was damaged during shipment mainly due to its odd dimensions. Seller quickly responded and sent a replacement which was received in perfect condition. This is a good quality track lighting accessory at a great value. Thank you.
  • m***g (89)- Feedback left by buyer.
    Past month
    Verified purchase
    Item as described, fair price and reasonable shipping time. Good seller
  • 1***u (214)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very lovely fixture. It was packaged very well and was shipped right away. Unfortunately, I had to return it as it did not fit the space I needed it for. The return process was easy and quick. I received a credit for the purchase right away. Thank you so much for your great service1
  • t***i (62)- Feedback left by buyer.
    Past month
    Verified purchase
    My new marble end table arrived on time, perfectly wrap, and in excellent condition. It looks prettier in person than it does in the picture! I’m extremely happy, thank you! Very positive experience. I will definitely buy more.

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