AlibrisBooks

Seller feedback (508,527)

• m***m (2264)- Feedback left by buyer.

  Past month

  Verified purchase

  I’m thrilled with my recent purchase . The website was user-friendly, and the product descriptions were accurate. Customer service was prompt and helpful, answering all my questions. My order arrived quickly, well-packaged, and the product exceeded my expectations in quality. I’m impressed with the attention to detail and the overall experience. I’ll definitely shop here again and highly recommend from this seller to others. Thank you for a fantastic experience!
• a***n (41)- Feedback left by buyer.

  Past month

  Verified purchase

  Mistakenly ordered a paperback that I thought was a hardcover, not sellers fault; it was described properly on the listing. Seller still processed a refund the day I went to return the item and let me keep the item anyway. A+++ service. Book arrived quickly in great condition and for a great price. Thank you so much! Amazing seller!
• n***c (92)- Feedback left by buyer.

  Past month

  Verified purchase

  seller was communicative about my shipment, media mail took a while and tracking wasn't updated frequently, but seller communicated to me very quickly on status. the item came new and wrapped as described, though the packaging in it was packed wasn't sturdy and falling apart when it got to me.
• _***s (6)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  When I'd originally placed this order, I had accidentally put in the wrong shipping address. However, the seller was more than helpful, and the CD arrived!! The packaging was wide open when it arrived, but luckily nothing was damaged. Additionally, there was nothing protective on the CD, so that open package made me feel kind of nervous. Otherwise, absolutely great! The customer service was awesome, and the product was as described.
• r***w (230)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item was lost in delivery- but after some communication, seller was understanding and provided a refund. I ordered another and had it sent elsewhere. My main issue was that it felt as if I was getting automated responses at first!! Please have humans review human inquiries!! It was painstaking explaining the situation to an A.I. who only repeats unhelpful replies. Thanks again!! Otherwise. Great price! Great seller!
• e***r (331)- Feedback left by buyer.

  Past month

  Verified purchase

  Although I received the incorrect book with my order (that had a title close to what I had ordered), AlibrisBooks apologized, said they could not re-send the book, and refunded my money and told me to keep the book that I had received, and either donate it or give it away, so I gave it to someone. That was very kind on their part to do that, and I would highly recommend them. Mistakes happen I get that.