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Location: United StatesMember since: Mar 01, 2004Seller: smurfette1031

Detailed seller ratings

Average for the last 12 months
Accurate description
4.5
Reasonable shipping cost
5.0
Shipping speed
4.5
Communication
4.6

Seller feedback (1,643)

  • a***0 (4)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great transaction! Seller was quick to contact me. Item was packaged carefully and arrived in perfect condition. I would do business with them again. Thanks!
  • s***w (1931)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    High quality AG hair mask. Great prices. Fast shipment. Recommended seller.
  • n***- (41)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good seller and amazing shipping speed! Thank you!
  • m***e (1219)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Horrible experience with this seller. I placed the order on January 4, and it was never shipped. The seller had many excuses: out of town, injury, blaming eBay. Ultimately I got my money back, when all I wanted was the item.
    Reply from: smurfette1031- Feedback replied by seller smurfette1031.- Feedback replied by seller smurfette1031.
    I was not making excuses. I had my vacation settings on when you ordered the item. I returned later than expected, and I did get injured. Life happens, and certain situations can't be avoided. I kept you informed. You would have received your item had you not filed an "item not received" case. Ebay automatically removes your order from my cue when this happens, so I am no longer able to get to your order info. You made things unnecessarily difficult, so the best option was to just cancel.
  • 9***d (753)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    GREAT SELLER……. FAST SHIPPER……..THANKS SO MUCH………..
  • e***r (619)- Feedback left by buyer.
    More than a year ago
    Verified purchase
    I did get a refund so that is why neutral and not negative. Athought I do believe it would have been refunded anyhow due to the pics I took of the item as well as Ebay's money back guarantee. Seller did not accept refunds on this order. The product came and the original box was destroyed . The top of it taped back on as well as other parts of the box. The dropper didn't work. There was product in the dropper that looked like it was dried up. I have no idea why. Did not look new.
    Reply from: smurfette1031- Feedback replied by seller smurfette1031.- Feedback replied by seller smurfette1031.
    This item was new. The original box was damaged, so I sent it in the inner box only. I have no idea why the dropper would not work, so I sent you a refund. I'm not sure what else you wanted me to do???!

About us

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