Alpha Global-US store

Seller feedback (576)

• 1***r (27)- Feedback left by buyer.

  Past month

  Verified purchase

  I placed an order and paid for this item on May 6th. It's been 8 days and the item hasn't shipped. I sent several messages to the seller for an update on the status of my order but received no response. I cant cancel the order or request a refund. At this point I'll probably have to dispute the charge with my credit card. I'm not sure what the issue is, but the description advertised that items ship within 24 hrs of an order being placed. False advertising and no communication from seller.

  Reply from: babygibson335pro- Feedback replied by seller babygibson335pro.- Feedback replied by seller babygibson335pro.

  Sorry for the delay. We did ship the item but USPS delayed the delivery. We do apologize for the inconvenience and can issue 5% refund to make it right.
• p***4 (914)- Feedback left by buyer.

  Past year

  Verified purchase

  fast shipping + great packaging = excellent transaction
• n***r (21)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Contacted seller and they immediately sent another. This time it was not lost by the USPS. They even said if the other one should by chance show up that I could keep it. Very pleased with how it all worked out.
• i***v (82)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  As advertised. Arrived in perfect condition.
• r***l (56)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  As described. Fast shipping.
• e***n (564)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great purchase . Came in new packaging. Works perfectly.