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About us

Founded in 2014, Autel Robotics has always strived to let the needs of its customers drive innovation. We are a team of industry professionals with a genuine passion for technology and years of engineering experience. Our deep commitment in key core-technology research, our strive for excellence, and our goal to surpass customer expectations allows our team to set new benchmarks for drone technology and performance for commercial and consumer users alike. We work tirelessly with our partners to provide the best aerial solutions, with tangible, everlasting value for our customers. In 2015, Autel Robotics released its first-generation UAV product: the X-STAR. The success of the X-STAR and the subsequent EVO series allowed Autel Robotics to quickly build a reputation in US markets. With the introduction of the EVO II series and platform in 2020, Autel Robotics will push its folding UAV to new heights in performance and application.
Location: ChinaMember since: Dec 29, 2021Seller: autelrobotics-us

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Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
4.9
Communication
4.9

Seller feedback (377)

  • -***8 (40)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Drone was listed and described as an 640T V3 enterprise bundle. I received a 640T rugged bundle. When I contacted seller they informed me the price I paid was for a rugged bundle. They admitted that the listing had an error and has since fixed it. They did offer for me to return the drone. I have decide to keep the rugged bundle I received. The seller is responsive and answered questions in a timely manner. Looking forward to powering up the drone and doing its first flight soon!
  • 2***5 (61)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Can’t say enough good things about this seller, purchased this item and it arrived damaged, not the sellers fault, UPS Destroyed the box so item was damaged, quickly reached out to the seller and they responded immediately, seller was very helpful to make it right, they offered replacement or refund I chose refund since I won’t purchase another right now, full refund was quickly issued after item was returned, when I decide to buy again I will buy from this seller with confidence thank you
  • m***e (1)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller! Item arrived on time and exactly as described (Brand New in Unopened Box). I will definitely do business again with this Seller!
  • e***g (609)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good delivery, communication service on good looking quality product at a good price. Good to do business with. Thank You.
  • e***5 (20)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very helpful staff, went out of there way to to help me get my product before Christmas, and did, drone in perfect condition and got before latest delivery date, on negative was I paid p&p from us, but drone had to be posted from china and had to pay extra €200 on customs, other than that every thing positive, staff at autel were excellent and went out of there way to help me get my drone, much appreciated
  • a***0 (89)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Product was exactly as described. Price was good. A couple free extras are great too. Great seller overall

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