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Auto Gem

Auto Gem

63K items sold
1.6K followers
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About us

Location: United StatesMember since: May 29, 2012Seller: autogemag
Top Rated SellerAuto Gem is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive1,040- positive feedback in last 12 months
Neutral11- neutral feedback in last 12 months
Negative19- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (8,455)

  • s***s (770)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item arrived as described. Fast shipping, great communication, and great product. A++ SELLER
  • u***u (271)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller communication and the item arrived as described, thank you very much!!
  • 1***7 (283)- Feedback left by buyer.
    Past year
    Verified purchase
    Part arrived broken, not at the fault of the company. The shipping company mishandled the package. Auto Gem refunded me 100%. I highly recommend shopping with them! Communication is fantastic, customer service is excellent!
  • 0***0 (1641)- Feedback left by buyer.
    Past year
    Verified purchase
    Super fast shipping, excellent communication, packed very well & item is exactly as described. Thank you
  • i***r (38)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The item was shipped and delivered promptly. It was not what I expected. Returned the item, no issues. Initially I thought that would be an issue but upon contact with the seller they promptly refunded the money. Thank you, I do recommend the seller will continue buying from them.
  • u***d (53)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Only 2 items out the 4 in the "set" were correct. 1 incorrect item included and 1 just missing. Not the most communicative seller. They only responded when pushed, no apology just a tracking number, but days went by and the item never shipped. More excuses so I requested a refund, more delays and they finally "offered" a refund which was less than the item amount and no tax. I had to go through ebay to rectify the situation. I'm sure they'll blame the holidays but bad communication overall.
    Reply from: autogemag- Feedback replied by seller autogemag.- Feedback replied by seller autogemag.
    It was an exhausting experience dealing this buyer. Unlimited out of the scope requests. Glad that the items in one piece. Will block and avoid at all cost.
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!1/1000