About us
We are a rapidly growing Warhammer 40k bits site aiming to provide a curated selection of 40k bits at sensible prices with fast shipping in awesome crush proof recycled packaging. We offer same day dispatch on orders placed before 1400hrs GMT and next-day dispatch on orders placed after that time. We dispatch orders 7 days per week. We sell on Ebay and also on our own stand-alone site.
Our customer service is rated as "Excellent" on Trustpilot with an overall score of 4.8/5 at time of writing. We aim to be the best in the bits business, so when you order from our store you can be confident you'll get what you ordered and you'll get brilliant support if something goes wrong along the way.
We are based in Belfast, Northern Ireland and can therefore ship to the rest of the UK at super cheap rates and all over Europe with no customs red tape as we are still a member of the EU Customs Union and Single Market for Goods. We like to keep postage as low as we can - for many kits it's free!
Our customer service is rated as "Excellent" on Trustpilot with an overall score of 4.8/5 at time of writing. We aim to be the best in the bits business, so when you order from our store you can be confident you'll get what you ordered and you'll get brilliant support if something goes wrong along the way.
We are based in Belfast, Northern Ireland and can therefore ship to the rest of the UK at super cheap rates and all over Europe with no customs red tape as we are still a member of the EU Customs Union and Single Market for Goods. We like to keep postage as low as we can - for many kits it's free!
Seller feedback (4,447)
- t***h (273)- Feedback left by buyer.Past yearVerified purchaseItem as described, good packaging, quick dispatch. Seller very responsive!
- r***h (125)- Feedback left by buyer.Past yearVerified purchaseItem was as described, however, that's the only positive thing to say! Item was dispatched and arrived much later than advertised (several days late) and the seller completely ignored all of my messages throughout the process! I would personally avoid the seller and will not be using them in the future!Reply from: bitsmonster- Feedback replied by seller bitsmonster.- Feedback replied by seller bitsmonster.I'm really sorry to hear about this negative experience, if you'll allow me to I would love to try to put it right or make it up to you, I've messaged you directly about this.
- 3***9 (135)- Feedback left by buyer.Past yearVerified purchaseItem arrived as described and well packaged. Great seller, would definitely buy from again.
- 9***9 (169)- Feedback left by buyer.Past yearVerified purchaseItem arrived well-packaged, and with instructions. Great seller, would use again.
- 4***b (51)- Feedback left by buyer.Past yearVerified purchaseBits Monster is a trusted seller who always comes through with the best prices and consistent delivery! 1000 recommendations for you!
- m***d (9)- Feedback left by buyer.Past 6 monthsVerified purchaseArrived safely packaged in their own baggies so I didn't get them mixed up with anything else I ordered. Really good, shame about the postage not getting combined seeing as it arrived all in one box.