BJs Game Vault

Seller feedback (354)

• b***a (93)- Feedback left by buyer.

  Past month

  Verified purchase

  The item arrive unblemished, in completely secure packaging and was completely as described. I did have an issue with the game itself and I messaged the seller and within minutes they responded with possible solutions and offered to return the item if we couldn't get the game to function properly. Their solutions worked perfectly and item was able to continue gaming with no issues less than 20 minutes after I initially messaged the seller. 10/10 customer service. Will buy from them again!!!

  
• d***d (11)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Im super impressed with this seller. To start the quality was fantastic so no issues there. I had a concern about the shipping and the seller responded to me in under a half hour and did everything they could to make sure my product arrived on time. Would definitely buy from again!
• i***a (698)- Feedback left by buyer.

  Past month

  Verified purchase

  Package was received, was packed well and was as described. Good seller, would buy from again.
• l***a (26)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The game arrived packaged very good, and as described perfectly; only problem was seller communication with a bit of a concern I had with some additional shipping fees, I ended up having to handle the problem myself unfortunately. If you're looking for a seller who provides their time and care to help message you if needed, I would look elsewhere.

  Reply from: bjsgamevault- Feedback replied by seller bjsgamevault.- Feedback replied by seller bjsgamevault.

  Thank you for your order and feedback. I’m truly sorry I missed your original message—I strive to be responsive but didn’t see this one in time. For international orders, eBay handles all shipping and customs charges directly through their Global Shipping Program, which is separate from my store. I only ship to their U.S. center, and they manage charges beyond that. Glad the game arrived safely and as described. I appreciate your feedback and hope to serve you better in the future!
• e***0 (38)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This item did not arrive on time but seller was very nice and refunded money. Along with sending item for free. You don’t get customer service like that often. So very positive review 100% satisfied.
• 9***s (8)- Feedback left by buyer.

  Past year

  Verified purchase

  Great seller. Package was delivered to wrong address by FedEx employee but the seller made it right by overnighting me another of the same toy. I was actually worried about it because it was quite expensive but WOW thank you. Such fast shipping. I wish there was more sellers like you. God bless your business.