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COSMO-ACCESSORIES

COSMO-ACCESSORIES

12K items sold
594 followers
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About us

Location: GreeceMember since: Jul 29, 2013Seller: cosmo-accessories

Business details

VAT number: EL 134859960

Feedback ratings

Last 12 months

Positive114- positive feedback in last 12 months
Neutral3- neutral feedback in last 12 months
Negative2- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
4.6
Shipping speed
4.9
Communication
4.9

Seller feedback (4,026)

  • k***a (83)- Feedback left by buyer.
    Past year
    Verified purchase
    Good product, seller not so much. Rack came bent, and was almost impossible to install. It was badly packed, with one corner was poking out of the box. Seller sent item with DHL instead of UPS as advertised, so I had to pay extra service fee 30USD to DHL that was not a part of shipping cost. Also, seller declared value of package to be 109 Euros instead of 109 USD, so the customs procedure lasted weeks because I had to bring all sorts of evidence. Contacted seller, they were not interested much.
    Reply from: cosmo-accessories- Feedback replied by seller cosmo-accessories.- Feedback replied by seller cosmo-accessories.
    As I told you on the messages we exchange, we are not responsible for import fees and they are not part of our shipping charge. As for the bend, I asked for photos in order to replace the part but you told me you could not provice such photos (Your reply was "I cannot provide a photo of the bend anymore, I installed the rack."). We can't send a replacement part without evidence of it being damaged.
  • 6***6 (1134)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fast int shipping , excellent product, very well made, fitted perfectly and packaged with great care. Will buy from them again. Great seller! Efharisto
  • 9***e (182)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great service, quick delivery, great product. Very pleased.
  • a***u (92)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellet service and very fast shipping
  • 0***2 (87)- Feedback left by buyer.
    Past year
    Verified purchase
    Extremely fast delivery. Item was packed very good. Every recommendation for this seller. Excellent service.
  • a***a (105)- Feedback left by buyer.
    Past year
    Verified purchase
    Item was delayed in delivery due to greek customs going on strike and fedex in england not delivering at weekends even though they call the delivery European priority express!! The item itself is very sturdy, fits well and have so far done 500 miles with it holding my phone and satnav without any issue! Seller has very fast communication and is extremely polite! Would happily buy from seller again.
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