Diez Tokyo Marketplace

Seller feedback (365)

• i***i (531)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Communication was sub par. Tracking information was not accurate. Packaging was terrible. Wrapped in plastic. This was a reel I originally purchased from the seller for $60 cheaper but was sent the wrong reel(rt hand reel) then returned it and bought it again unfortunately I wasn’t paying attention and it was the same seller, this time they shipped the correct reel but packaging was terrible (see pic) not in a box lucky it wasn’t damaged and tracking was not accurate.
• 9***9 (1)- Feedback left by buyer.

  Past month

  Verified purchase

  Item arrived within two weeks of order (Japan to US). Item arrived better than described and in working condition. The shell had no defects and looks like new. The seller was responsive and answered all of my questions. On this 3DS, CFW came pre-installed, but this may not be the case for others from this seller.
• a***0 (17)- Feedback left by buyer.

  Past month

  Verified purchase

  Shipping was a tad slower than typical, but within expectations. The product was exactly as described, the price was good, and the condition was excellent. I would definitely purchase from this seller again.
• n***8 (39)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item arrived in good operational condition and was clean. However, it has scratches and dings that were not shown in pictures. Packaging was OK at best and needs to be boxed. Not simply wrapped in bubble wrap and a fed ex envelope to ship halfway across the globe. So don’t know if it left with issues or got them in transit. Tried to use the QR code provided to contact Seller directly to resolve but it wasn’t valid.
• _***_ (7)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Packaging was neat and kept the item safe. Arrived fast and was as described. Good price for a reel like this.
• i***m (1)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I had a great experience with this seller! They respond very quickly and are super friendly. When my item arrived with some damage, they were understanding and worked with me to provide a partial refund, which I really appreciated. Excellent customer service—highly recommend!