The vacuum was being sold at a discount - less than half the usual price - so I was suspicious. But the item description said "New" and the seller was reputable, so I bought it. The box clearly had been opened and then taped shut again, so this vacuum was a return. When I opened the box, the vacuum looked brand-new, but it did not work at all. It was DOA. I contacted the seller, who said I could return it for a refund. However, I am working with Hoover and hope they will resolve the problem
d***9 (48)- Feedback left by buyer.
Past 6 months
Verified purchase
This seller is definitely 5 stars, a super seller that knows customer service! The item was exactly as described, packaged appropriately, and was delivered in a super fast timeline by UPS! The item was sold at a great price, in new condition, and is a high quality item. Thank you for the great buying experience!
i***r (237)- Feedback left by buyer.
Past 6 months
Verified purchase
Item exactly as described — great quality and fast shipping. I'm very satisfied with the purchase. Highly recommended seller!
b***b (302)- Feedback left by buyer.
Past 6 months
Verified purchase
Thank you for shipping my lamp so perfect. It was packaged so well. Third time is a charm. (Not with this seller) highly recommend this seller!!! A+++
b***e (1330)- Feedback left by buyer.
Past month
Verified purchase
Fast shipping and great communication. Perfect eBay transaction
7***1 (4)- Feedback left by buyer.
Past year
Verified purchase
Excellent communication. Seller was back to me in actual minutes. Considering that I received an empty tool box inside the original packaging. I had no way to prove this and yet this seller corrected the situation almost immediately. I would not hesitate to buy from this seller again. Thanks for the quick refund. This is the best way I know how to repay for the trust shown to me.