Item came as described and no fault to seller but the packaged was damaged and missing a few parts after contacting the seller and sending in pictures of the damage box they send me the missing parts I'm very pleased with their response and going to be buying atleast two or three more 10 x 20 Canopies in the up coming future for my farm
-***m (590)- Feedback left by buyer.
Past 6 months
Verified purchase
I would highly recommend this carport
We had a problem with our second package being shipped from FedEx but Dora handled it for us and the package arrived in a few days! Thank you Dora for your great customer service
4***a (40)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller who communicates with buyers. They even honored a coupon that was given by eBay on an item I already purchased when it was being shipped. Quality seems better than other brands.
6***r (460)- Feedback left by buyer.
Past 6 months
Verified purchase
Had a problem with the carrier, (not the seller). I contacted the seller, they responded immediately. They delte with the carrier immediately, and we received the rest of our purchase the next day. Great communication with seller. That level of customer service is a rare thing now a days.
*****- Feedback left by buyer.
Past year
Verified purchase
I am happy to report that FedEx Returned to the Missed Delivery which Consequently, was a Horrible Hostile Missed Delivery and Returned both Packages to my Home. I Have Assembled and Delivered My Mother’s Package.
I would like to Thank Direct Power US (14565) Staff, Mrs. Mila, FedEx and their Management for their Untiring, Prompt, Efficient , Coordinated, Courteous Service which brought to the Return of of My Packages. Thank You Again for an Exceptional Job.
I am Sincerely,
Mrs. C.
k***t (66)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived exactly as pictured and quickly. Super positive overall experience with the seller!