“Dr. Frankenstove” was the perfect seller to deal with; very communicative, the replacement convection fan and stove knob came in 2 days- both installed and working perfectly. The parts looked just like the photos in the listing, so no surprises when I opened the well packaged box. Finding parts for a 20yr old Thermador stove is challenging. I highly recommend him as a seller and resource. Thanks again!!!!!
****l (47)- Feedback left by buyer.
Past year
Verified purchase
The touchpad was in great condition. It was better than described and really looks brand new. Shipping was great. The unit which is fragile was professionally packaged and well protected. The part worked great and solved my problem. Dr. Frankenstove was superior in their communication. Their response time was really quick and support was outstanding. If only every Ebay seller was like Dr. Frankenstove. I will have no problem buy parts from them again. Thank you!!
k***9 (1095)- Feedback left by buyer.
Past month
Verified purchase
Excellent service. Fast delivery. Seller was able to provide answers to all question.
I installed and working.
Thanks AAA+
i***f (304)- Feedback left by buyer.
Past month
Verified purchase
Responsive seller. Item was well packaged and arrived in perfect condition. Shipped promptly.
a***d (8)- Feedback left by buyer.
Past year
Verified purchase
Perhaps the best sales interaction I've ever had. Friendly, knowledgable, responsive. Product as advertised and shipped so it wouldn't break. Saved me so much trouble in finding the right part.
0***2 (155)- Feedback left by buyer.
Past 6 months
Verified purchase
This seller was extremely helpful with all my concerns. He walked me through a diagnosis for my stove and found what was wrong with it and sent me a package correcting those problems. I’ll definitely be a repeat customer and highly recommend his eBay store!