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DYLAN GUPPY USA

DYLAN GUPPY USA

5.3K items sold
1.6K followers
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About us

Location: United StatesMember since: Aug 30, 2013Seller: dylanguppyusa
Top Rated SellerDYLAN GUPPY USA is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive163- positive feedback in last 12 months
Neutral4- neutral feedback in last 12 months
Negative12- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.7
Reasonable shipping cost
4.6
Shipping speed
5.0
Communication
4.8

Seller feedback (1,220)

  • f***3 (296)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great experience. Dylan Guppy USA has great communications during the sale and after the fish have been delivered. Shipping from TX to CA was 2 days, and the fish were impressively well packed. The shipping fee is well worth it.
  • l***h (568)- Feedback left by buyer.
    Past month
    Verified purchase
    Guppies came well packed and have been in the tank a week. one of the females has already given birth to at least 6 couldn't be happier thanks for a positive experience! was nervous to order fish through the mail, but definitely would recommend this seller.
  • b***b (70)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The guppies were packaged well. Shippment was fast and the guppies were beautiful. Sadly the female died two days after she arrived. I contacted Dylan Guppy and they offered to send another female when I make another purchase. They will add her to the box. Happily the male is doing great and he loves all his girls.
  • d***5 (112)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I ordered 4. Originally only received 2. One was DOA. I reached out and was told they would make it right and send 3. I only received 2 replacements. I sent pics as asked and now I’m no longer hearing back from seller. I’m still short 1 female blue dragon guppy. Avoid this seller. They don’t pay attention and have quit communicating.
  • 9***w (1)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I was inadvertently a "problem customer" because I ordered one order through guest and another after I made an Ebay account. With my excitement, I bugged them too much for updates and questions - They were easily able to deal with my error and all my platinum and gold guppy came on the same day, healthy and ready to breed. I have been in e-commerce for over 20 years and I can say - without a doubt - they are responsive, patient and give a high quality product. Will recommend 10/10
  • t***o (721)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Despite professional packing and quick shipping , there was a slight problem that the seller immediately responded to and sent out and beautiful fish that arrived alive and well. Thank you so much!!!
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