R&D Hardware

Seller feedback (208)

• 1***d (730)- Feedback left by buyer.

  Past month

  Verified purchase

  A great seller who knows how handle issues promptly and efficiently. Nice product, good quality, well priced. Arrived in perfect condition A shipping error delayed arrival a few days, and as already stated, was professionally corrected by the seller. Great communication. Highly recommend this seller.

  Reply from: durabled- Feedback replied by seller durabled.- Feedback replied by seller durabled.

  Thank you for such a thoughtful and detailed review. We're truly glad you were happy with the product quality, pricing, and overall condition upon arrival. While shipping hiccups can happen, we believe resolving them quickly and professionally is part of good service—so it's great to hear that came through. We really appreciate your recommendation and hope to do business with you again soon.
• o***o (74)- Feedback left by buyer.

  Past month

  Verified purchase

  Excellent customer service, responded fast and very helpful and friendly. FedEx lost my package and didn't deliver on time, but seller was on top of it and didn't give up. Product is perfect, works, good quality. A+ and highly recommend. Thank you so much.

  Reply from: durabled- Feedback replied by seller durabled.- Feedback replied by seller durabled.

  I really appreciate your kind words! I know how frustrating shipping delays can be, so I’m glad I could help make things right. It’s great to hear that everything worked out and that you’re happy with the product’s quality. Thanks for taking the time to share your experience—I truly appreciate your business!
• i***1 (50)- Feedback left by buyer.

  Past month

  Verified purchase

  Thanks to R&D Hardware for allowing me to cancel my order. I found another seller for $40.00 less and I now wish I would have purchased from R&D. The mini sheet metal bender at question is a great tool, works great. The unit I received from another seller looked like it had been on the shelf for a long time. damaged packaging and scuffed up product. I had to finish tapping and machine work myself. I'll bet R&D Hardware has a much better product.

  Reply from: durabled- Feedback replied by seller durabled.- Feedback replied by seller durabled.

  Thank you for the kind and sincere feedback. We were happy to cancel your order as requested, and it truly means a lot that you now wish you had stayed with us. That kind of trust—even without receiving our product—is something we value deeply. We work hard to ensure every tool we ship meets professional standards, both in quality and presentation. If we have the chance to serve you in the future, we’ll make sure it’s a choice you feel great about. We hope to do business together sometime soon.
• u***z (1398)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent communication, fast shipping, expertly packed, Thank You so much, A+++

  Reply from: durabled- Feedback replied by seller durabled.- Feedback replied by seller durabled.

  Thank you for your kind words! I’m really glad you were happy with the communication, shipping speed, and packaging. I always do my best to provide a smooth experience, so it means a lot to hear your feedback. Thank you for your business!
• k***r (2148)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  As advertised. packaged well, shipped promptly. Would buy again. A++

  Reply from: durabled- Feedback replied by seller durabled.- Feedback replied by seller durabled.

  Thank you for your kind words! I’m glad everything arrived quickly, was well-packaged, and met your expectations. It’s great to hear you’d buy again, and I truly appreciate your support. I look forward to doing business with you again in the future. Thanks for your business!
• 8***i (675)- Feedback left by buyer.

  Past month

  Verified purchase

  Item is new as described. Good communication. Great Ebay seller. Hope to do business with you again.

  Reply from: durabled- Feedback replied by seller durabled.- Feedback replied by seller durabled.

  Thank you for the thoughtful review! We're glad the item arrived exactly as described — we take accuracy in our listings seriously. Also appreciate you highlighting our communication; keeping things clear and professional is a big priority for us. It's been a pleasure doing business with you, and we’d be glad to work together again anytime down the line.