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About us

Epson America, Inc. is the U.S. affiliate of Japan-based Seiko Epson Corporation, a global technology company at the forefront of technological revolutions in imaging, robotics, precision machinery and electronics. Epson offers an extensive array of award-winning image capture and image output products for the consumer, photographic, business and graphic arts markets. The company is also a leading supplier of value-added point-of-sale (POS) printers and transaction terminals for the retail market. Founded in 1975, Epson America Inc. is headquartered in Los Alamitos, California.
Location: United StatesMember since: Jul 19, 2013Seller: epson_outlet

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
4.8

Seller feedback (12,817)

  • d***4 (958)- Feedback left by buyer.
    Past month
    Verified purchase
    Printer ad stated the printer included a setup CD. Contacted seller and requested that they send one since there was CD no included in the box. Seller responded, " Download the necessary setup apps on the Epsom Website ". Contacted Epson directly by phone and was told by customer support that no CD is included with the product. Well all of their ads state that a setup CD is included in the packaging (box). Finally they said, Yes there is a CD available for over $9.00. Will be going back to HP
  • i***a (151)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Super fast (free) shipping, and great communication from Epson. I wouldn't hesitate to purchase from Epson again. My item looks great and is actually better than described. It came with a free 2yr product warranty so I know should I encounter an issue in the future, it will be resolved. I saved hundreds by purchasing factory refurbished. The quality of my item is perfect. GREAT SELLER!!! AAA+++
  • z***t (1631)- Feedback left by buyer.
    Past month
    Verified purchase
    Absolutely perfect. Arrived extremely well packed in recyclable/reusable cardboard "peanuts" Amazing eco-friendly packaging. Perfect color witho9ut blemish and a real value. Perfect for shipping an "eco-tank" printer. Better than new, This saved me time and money. I would purchase again directly from Epson-America!
  • 8***s (1204)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The item shipped fast, packed well, and exactly as described. Great value. Would recommend this seller.
  • s***t (300)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent condition and excellent sellers. Seller did send me wrong power cable along with printer but after contacting them they overnight a new correct cable to me. Amazing service. Thank you
  • p***e (145)- Feedback left by buyer.
    Past month
    Verified purchase
    Printer seems to be in good condition. I’ve set it up and it is working good so far. Shipping was bad though and the seller was not communicative about it at all. I reached out after a week to see if the printer was shipped. A few days later I got a response saying they had just shipped it out. I think shipping took twice as long as expected.

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