31K items sold
3.2K followers
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Robot Vacuum

About us

Welcome to The Official eufy Company Store!
Please add us to your list of favorite sellers and visit often. Thank you for your business!

EUFY is creating a new generation of connected devices and appliances that will simplify the smart-home experience and make it more accessible. This includes Eufy Genie, an Alexa-powered speaker, and a growing list of smart appliances such as lights, vacuums, and smart plugs.
Location: United StatesMember since: Mar 25, 2020Seller: eufy_official_store
Top Rated SellerEufy Official Store is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (5,828)

  • n***a (102)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This seller is great. Great!!! There was a delivery problem, no fault of the seller’s. The delivery service clearly dropped the box at least once if not several times, got some sort of green goo on it, etc. Having never had a robot cleaner, I couldn’t know if it was still working correctly. And I worried that the delivery service banging it up would make it break soon. The seller gave me a partial refund, even though they had not caused the problem! Wow! And the robot cleans great!
  • i***3 (5226)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    SUPER FAST SHIPPING. PACKAGED VERY WELL. JUST AS DESCRIBED. VERY REASONABLE ON PRICING. WOULD HIGHLY RECOMMEND THIS SELLER A++.
  • h***_ (153)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    No issues with seller. Package arrived on time in great condition as advertised.
  • o***w (6)- Feedback left by buyer.
    Past month
    Verified purchase
    After my purchase I received a message that the shipment was going to be delayed. After more back and forth about more delays the seller said I should cancel and receive a refund because they didn’t know when it would be back in stock. Communication was proactive to an extent, but I was frustrated at the lack of specific information provided and ultimately not being able to get the item I ordered, especially when the listing said there were 12 in stock when I purchased.
  • t***r (315)- Feedback left by buyer.
    Past year
    Verified purchase
    New as described, excellent communication, only de-merit is very poor packaging - just item box inside a plastic mailer with NO cushioning or protective material. Thankfully arrived OK but don't buy anything fragile from them...
  • e***r (812)- Feedback left by buyer.
    Past year
    Verified purchase
    Good price, good communication. Delivery man left a package by the garage door on the street side, maybe someone will steal it😤

About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!414/1000