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Factory Authorized Outlet

Factory Authorized Outlet

983K items sold
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About us

Factory Authorized Outlet was founded in 1984 in Southern California. We started as a small catalog company providing high quality shop tools and equipment. Since then we have grown to be one of the leaders in the online tools industry. Our extensive stock of name brand tools and accessories including Milwaukee, DeWALT, DuroMax, Generac and much more. We know that with an important purchase you need people you can count on and a company you can trust. We have a large staff of highly trained professionals to help you make the right choice to fit your budget and needs.
Location: United StatesMember since: Nov 22, 2008Seller: factory_authorized_outlet
Top Rated SellerFactory Authorized Outlet is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Store policies

Shipping
Returns
Warranty

Feedback ratings

Last 12 months

Positive23,451- positive feedback in last 12 months
Neutral104- neutral feedback in last 12 months
Negative130- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (256,810)

  • 6***a (125)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent seller. Shipped immediately and literally arrived the next day after purchase. Brand new as described, uber fast service, great seller communication. Great value, and great quality. Package arrived safe and in great condition. Exactly as pictured. Will definitely be doing business again with this seller. Absolutely outstanding!!!! 5 stars plus one!!!!
  • 6***9 (76)- Feedback left by buyer.
    Past month
    Verified purchase
    Awesome business right here folks, professional packing of products,fast shipping, clear communications, no price gouging, no complaints. Highly recommend this store for your Milwaukee tool purchasing addictions .. lol👍✌️I am definitely keeping this store in my Rolodex, heck, I have the address and just might drop in their store with some cash in hand being they're only an hour and a half from my current home, They're located a couple of miles from where I grew up in Upland. Pretty friggin cool
  • b***b (524)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This arrived in two days! I don't know how it shipped so quickly. Upon arrival, I broke open the flawless boxes to fine 100% brand new pristine Milwaukee Packout boxes. In about 20 minutes, this was assembled and full of my stuff. I've been using the Packout system for a while and this combo was a GREAT price and the PERFECT addition to my shop. The seller's description was 100% accurate. The price was exactly what was stated. The shipping was free (as stated). PERFECT SELLER!
  • 2***m (20)- Feedback left by buyer.
    Past month
    Verified purchase
    Items as described, new in manufacturer's packaging, with fast shipping. Unbeatable price! Almost didn't buy because the price was so low it seemed like a scam, but given the overwhelming positive feedback I went for it. Will definitely check with this seller before going to the big box home improvement stores in the future.
  • s***o (209)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Came like new, seller seems nice but not familiar with the rivet gun. Im not sure what they are called, the ends for the different rivet sizes. The seller said it didn't come with them, maybe it was my fault for not knowing the name, but I thought of this after I ordered it so I ordered the pack of the ends to later receive the rivet gun and realize it came with them. Honestly for a used but like new tool, I would've hoped it would've been a little more then $50 off but it's better than nothing
  • _***f (147)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Milwaukee sockets came as described, brand new in unopened original packaging. Shipping was super fast and I received a discount on original price. Highly recommend this seller.
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