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Factory Authorized Outlet

Factory Authorized Outlet

1.0M items sold
57K followers
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About us

Factory Authorized Outlet was founded in 1984 in Southern California. We started as a small catalog company providing high quality shop tools and equipment. Since then we have grown to be one of the leaders in the online tools industry. Our extensive stock of name brand tools and accessories including Milwaukee, DeWALT, DuroMax, Generac and much more. We know that with an important purchase you need people you can count on and a company you can trust. We have a large staff of highly trained professionals to help you make the right choice to fit your budget and needs.
Location: United StatesMember since: Nov 22, 2008Seller: factory_authorized_outlet
Top Rated SellerFactory Authorized Outlet is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

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Feedback ratings

Last 12 months

Positive22,799- positive feedback in last 12 months
Neutral106- neutral feedback in last 12 months
Negative102- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (260,994)

  • 6***9 (81)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Awesome business right here folks, professional packing of products,fast shipping, clear communications, no price gouging, no complaints. Highly recommend this store for your Milwaukee tool purchasing addictions .. lol👍✌️I am definitely keeping this store in my Rolodex, heck, I have the address and just might drop in their store with some cash in hand being they're only an hour and a half from my current home, They're located a couple of miles from where I grew up in Upland. Pretty friggin cool
  • d***7 (384)- Feedback left by buyer.
    Past month
    Verified purchase
    Excellent Seller! Lightning Fast Shipping! Definitely Recommend! A+++ I ordered this Friday after 5pm. Figured it would take a while to get shipped. Nope! Got here Tuesday! Great communication. The Dewalt Router with plunge base is an awesome tool. Brand new in box, no damage. Great price, definitely less than at the big box stores. I will definitely buy from this seller again!
  • 9***a (151)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great Seller, Received My Item In Perfect Brand New Condition, With All O.E.M Factory Packaging, Accessories, Manuals Etc. Item Was Very Well Packaged And Amazingly Shipped To My Door In Two Days From Time Of My Purchase. The Communication Throughout My Purchase Was Excellent. Thank You Very Much Seller For A Fantastic Five Star Transaction AAAAA+++++ Highly Recommend This Seller.
  • a***f (899)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Exactly what I was looking for. Item shipped fast and arrived in original, manufacturer's packaging at a fraction of the cost of the local Big Box store or electrical distributor (as in 1/2 the price!) Seller was friendly, responsive and helpful! Definitely worth it and will definitely use this seller again too! Highly recommended!
  • 6***a (125)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent seller. Shipped immediately and literally arrived the next day after purchase. Brand new as described, uber fast service, great seller communication. Great value, and great quality. Package arrived safe and in great condition. Exactly as pictured. Will definitely be doing business again with this seller. Absolutely outstanding!!!! 5 stars plus one!!!!
  • v***g (260)- Feedback left by buyer.
    Past month
    Verified purchase
    Not sure how they managed to ship my order so fast. I feel like I just hit the buy now button and it is already here. Incredible seller. Fast as possible shipping for free. 10/10 stars. Product is as described. Packaging wasn’t the best but my order was not harmed in transit so no harm no foul. I will be saving this seller for future purchases.
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Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!573/1000