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Galaxy-Tokyo

Galaxy-Tokyo

1.7K items sold
419 followers
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About us

Location: JapanMember since: Oct 18, 2014Seller: arigato-jp
Top Rated SellerGalaxy-Tokyo is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive217- positive feedback in last 12 months
Neutral0- neutral feedback in last 12 months
Negative0- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (620)

  • p***n (144)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent customer service. Extremely fast delivery to the UK - tracked inside a couple of days! An order was lost in the mail but seller took the time to keep in excellent communication with me and committed to finding an out of production model of pen to provide as a replacement - which took time and effort well above what others would do (also offered refund). Very well packaged. Item as described. Great value. Excellent pictures sent at every stage of delivery process. Buy with confidence
    Reply from: arigato-jp- Feedback replied by seller arigato-jp.- Feedback replied by seller arigato-jp.
    Thank you so much for your feedback and for notifying us of the arrival of the product. Once again, we deeply apologise for the concern caused. We would also like to thank you from the bottom of our hearts for the opportunity to meet your wonderful buyers.
  • 8***2 (210)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Flawless process from answering questions, placing the order and on to receiving the item. Great and fair price. Was fully upfront about customs cost and the item arrived in about a week from Japan to the UK even with free postage. Well packed and exactly as described. Beautiful brand new watch only available from Japan or the US. Fully sealed. Very happy. May return for more quality Japanese imports in future.
  • t***p (47)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Wow! Excellent seller! Great communication, top notch packaging, super fast delivery (7 days, including a weekend, to my door), watch was exactly as advertised in original box and in pristine condition. One of my best transactions on eBay. Highly recommend this seller and hope to do business with them again.
  • i***w (325)- Feedback left by buyer.
    Past month
    Verified purchase
    Excellent seller. The watch was brand new as described and was packed and shipped excellently. Great transaction. Very fast! Good communication and pictures before shipping too.
  • .***a (391)- Feedback left by buyer.
    Past month
    Verified purchase
    My experience with this seller has been perfect. I had very communication with them before and after the sale. My watch was packaged very carefully and thoughtfullly. The watch is lovely and was priced well. Will definitely be checking here first for any further purchases from Japan.
  • -***j (30)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Seller did a really great job from start to finish. They kept in contact with me during the process, making sure that the items that were being sent to me were what I ordered. They also provided pictures of the items and the package itself. The items were packed securely to prevent damage, and came to me just as they were pictured. I would use their services again.
    Reply from: arigato-jp- Feedback replied by seller arigato-jp.- Feedback replied by seller arigato-jp.
    Thank you for your arrival and feedback. We are also relieved to hear that you arrived safely. Thank you for meeting with our wonderful buyer.
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