gercman

Seller feedback (980)

• e***r (309)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Very Fast shipping, nice packaging, received as described, best seller.
• i***h (61)- Feedback left by buyer.

  Past month

  Verified purchase

  Postage time normal for such long distance. Processing time as described. Item as described. Packaging was OK. Item functionality is impossible to prove due to lack of proper equipment.
• 7***r (5)- Feedback left by buyer.

  Past year

  Verified purchase

  Vendedor 100% recomendable. Envio rapido, bien embalado y producto segun descripcion.
• m***e (71)- Feedback left by buyer.

  Past month

  Verified purchase

  As we did not get the item we contacted several times the seller. We did not received any notifications about the shipping and the seller did not help at all. Just saying to contact DHL. No support. No follow up. And at the end no item even if paid. It is the first Time we have this behavior. And we do buy items from overseas. Here I think there as an issue with the shipment but no follow up from the seller.

  Reply from: gercman- Feedback replied by seller gercman.- Feedback replied by seller gercman.

  We regret to hear about your dissatisfaction. However, we would like to clarify that once an item is shipped and reaches the destination country, the responsibility for customs clearance lies with the buyer, as outlined in the platform’s guidelines.In this case, the shipment was processed and handed over to DHL, who attempted delivery. Unfortunately, the item could not clear customs due to missing or inadequate action from your side, which is beyond our control. We advised you to contact DHL
• r***a (2588)- Feedback left by buyer.

  Past year

  Verified purchase

  Fast shipping, good packaging, item just as described!
• y***t (649)- Feedback left by buyer.

  Past year

  Verified purchase

  Excellent communication. Product as described. Fast delivery. Recommended +++++!