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Go-Parts

Go-Parts

25K items sold
920 followers
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About us

For more than a decade, Go-Parts has worked diligently to provide high-quality OEM/Replacement parts at the lowest possible prices. As our diverse team continues to grow not only in number, but also professionally and personally, we are committed to offering the highest level of customer care in the industry.
Location: United StatesMember since: Sep 29, 2013Seller: goparts_online

Feedback ratings

Last 12 months

Positive233- positive feedback in last 12 months
Neutral23- neutral feedback in last 12 months
Negative19- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.5
Reasonable shipping cost
5.0
Shipping speed
4.8
Communication
4.7

Seller feedback (3,143)

  • a***5 (699)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Lightning fast shipping, packaged well, great price, accurately described received what was was pictured.
  • u***l (190)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very bad experience! They sent an item that had nothing to do with description...regarding the refund they wanted me to send it back on my expenses without taking under consideration the shipping costs,taxes,etc. They would refund me 59$ when I would have spent 180$! in total...for their mistake!!! Extremely unprofesional and very disappointed.
    Reply from: goparts_online- Feedback replied by seller goparts_online.- Feedback replied by seller goparts_online.
    Hello, We sincerely apologize for the frustrating experience you had with your order. Receiving an item that does not match the description is unacceptable, and we understand your disappointment regarding the return and refund process. Please reach out to us at cs@go-parts.com so we can review your case again and explore a fair resolution. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our service. Best Regards Go-Parts
  • e***7 (285)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great communication and arrived quickly. Excellent seller!
  • 6***h (624)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item as described. Fast shipping. Great seller.
  • l***a (42)- Feedback left by buyer.
    Past year
    Verified purchase
    I received the order and everything came perfectly protected. I love this seller. He sent me the protected parts and everything matches what is in the description.
  • k***i (2)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    It is far from a complete tailgate, but was as pictured. It recieved some ninor damage durring shipping. I was later able to find the same item for almost $50 cheaper after shipping.
    Reply from: goparts_online- Feedback replied by seller goparts_online.- Feedback replied by seller goparts_online.
    Hello Audie, We’re sorry to hear that your order arrived with minor damage during shipping. We strive to ensure all items arrive in perfect condition, and we’d be happy to assist you in resolving this issue. Please reach out to our customer support team with photos of the damage, and we’ll do our best to make it right.Regarding pricing, we always aim to offer competitive rates, but we understand that prices can fluctuate. We appreciate your business and looking forward to hear back from you.
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