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Location: AustraliaMember since: Mar 10, 2021Seller: hcs_dhvns1
Top Rated Sellerhcs_dhvns1 is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable shipping cost
4.9
Shipping speed
4.9
Communication
5.0

Seller feedback (4,057)

  • _***s (10)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Unfortunately item arrived damaged that probably occurred during shipping. Item was not packaged properly for shipping. Was shipped in a plastic wrapped envelope. However, upon contacting seller for return, response was fast and seller returned payment without requesting item to be shipped back to them. This goes to show that customer satisfaction is important to seller rather than just simply selling on ebays platform. Thank you very much for your prompt response and understanding.
  • a***5 (1390)- Feedback left by buyer.
    Past month
    Verified purchase
    Seller was quick to respond to my question about where is my package. ordered from a US company so I could get it quick. The shipping partner shipped it out on June 14 USPS did not receive it until June 24. I did not receive my package until July 1. I don’t think it shipped from the US but they had to wait for it to come in from a different country not sure? but I did get my product. It does work well for my little dog so I am happy with that. the shipping time just sucked. 
  • x***s (384)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Shipment took 3 weeks to get here, but not fault of shipper. Very responsive to messages and offered to replace shipment as it appeared to be lost. Will buy from again!
  • j***0 (830)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great quality and exactly as described . Fast delivery and great appearance. Good condition and value for the money.Good communication from this seller and would recommend them
  • s***k (125)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    There was a little misunderstanding between the seller employee and m. I sent a email to the seller i had a question about the item unfortunately the employee didn t know what i was asking seller for and He or She emailed me and gave the wrong information so i was a little upset however that employee is no longer with the company The seller had apologize to me. And yes i will order from the same seller again.
  • f***k (95)- Feedback left by buyer.
    Past year
    Verified purchase
    Through my own fault the wrong part was ordered. Immediately realizing this the order was cancelled and reordered properly. The cancellation request was promptly acknowledged and refunded by the seller. The properly ordered item was received a few days later. A smoother transaction than I deserved. The item function is exactly as described in the listing. It is in use. This seller is to be commended and others should have complete confidence in any proper purchase. A+ seller and recommended.

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