Heisenbooks

Seller feedback (4,635)

• l***w (10)- Feedback left by buyer.

  Past year

  Verified purchase

  Excellent communication with top tier customer service. I was given an option of hardback or softback books to purchase and told exactly how long each one would take. Upon making my selection I was informed about what that particular type would entail, quality condition, and it was shipped almost right away. The package arrived in good shape, all of the books had all of their pages, exactly as promised. I am very thankful for a wonderful customer experience with this seller. 10/10.
• a***9 (160)- Feedback left by buyer.

  Past month

  Verified purchase

  Main set has arrived safely and sound. Per our conversation, the single from a 3rd source has not yet arrived. Items are as described, good condition, clean. Very happy with communication and quality. As per third photo, do you by any chance have The Black Stallion's Shadow and The Black Stallion's Steeple-Chaser? If so, I would be interested in acquiring those from you, also.

  
• m***u (238)- Feedback left by buyer.

  Past month

  Verified purchase

  Excellent seller. Arrived earlier than expected from the USA to the UK, with all books enclosed and all within the conditions I would expect from a used book (some more used than others but all perfectly readable). Communication was excellent, and the price was a bargain for such a large amount of hardback books. Would definitely use again!
• e***j (5)- Feedback left by buyer.

  Past month

  Verified purchase

  One book was missing from my package and the seller overnighted the missing book to me. Fast service. There were some hardcover and softcover books mixed which was described in the description. The books were in good condition- some were a little worn. Buying the whole lot was about the same price as buying individually but it saved me time from looking at all the listings. I’d buy from this seller again.
• e***9 (228)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The book would have been as advertised, "Like New Condition ", however it was shipped in a plastic bag with no cardboard protection, rending it vulnerable. Three corners got damaged during shipment. One front corner is torn into the cardboard. The pages however are in new condition. Otherwise I felt the book was a good value for what it was prior to shipment.

  
• 5***o (319)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  My item arrived quickly, well-packaged, and in the described condition. The seller was also kind enough to reach out personally and let me know that it had shipped and offer any additional help in case I needed it. Thank you very much!