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iTough

iTough

62K items sold
855 followers
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iTough
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Apple iPhone 11 Pro Max

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About us

Location: United StatesMember since: Jan 08, 2014Seller: itough
Top Rated SelleriTough is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive363- positive feedback in last 12 months
Neutral9- neutral feedback in last 12 months
Negative8- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable shipping cost
5.0
Shipping speed
4.9
Communication
5.0

Seller feedback (13,745)

  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    Mix up on ordering and or the item description. iPhone case was not for my present iPhone. Vendor was given word of this upon delivery of case. Refund action was swift. Delivered to local USPS. Refund was pretty fast thence after. Service was excellent. Phone case sent was brand new. Quality looked good, too. Great value for the cost of the case. Too bad I had to send it back. As it did not match any of the iPhones I have presently. I would buy again from this vendor. Thank you.
  • *****- Feedback left by buyer.
    Past year
    Verified purchase
    I accidentally ordered the wrong size case. Once it was delivered, I realized my mistake. I contacted the vendor and they sent me the correct sized case at no extra charge. Amazing customer service! I made a mistake and they corrected it at their expense. I can't rate this vendor highly enough! 5 Stars! A+++++++++++++
  • *****- Feedback left by buyer.
    Past year
    Verified purchase
    Seller iTough shipped same day I ordered it ,actually got screen protector case to USPS office. iTough did not just make a shipping label like many sellers do. He actually got item to USPS and got it shipped that day. The screen protector was new in original box it was wrapped in bubble wrap and shipped in a bubble wrap envelope. The screen protector case fits my S10 phone perfectly and the clear clean screen makes my phone look like new and functions perfectly. iTough is an AAAAAA** Seller.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    10 stars+++ for this seller, the case quality, overall value, speed of delivery, customer service and communications. We will order again, thank you
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great Prices, Great Communication, Fast Shipping. A1 Seller!!!
  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    A+ Issue with case (received different one than listed), Returned and refunded right away. Mistakes happen ... how it is handled makes a difference.
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