japan-thousand-story-shop

Seller feedback (2,266)

• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  everything perfect, thank you. Item arrived packaged perfectly and in advertised condition. Highly recommended seller. High quality and appearance, great value, super communication, many thanks.
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  I reached out to the seller 3 times regarding a return. It's been 3 days and they still have not responded. They mailed my item in a paper envelope (w/no bubble wrap) that got destroyed during shipping. They did NOT package my item properly. Taking into consideration the amount of money I spent on this item (double the original value) the seller should've been careful and considerate with my order. I definitely do NOT recommend this seller. I can't respect a business who doesn't respect my money

  Follow-up from: *****- Feedback followed up by buyer.- Feedback followed up by buyer.

  Seller finally responded and offered a partial refund. They have reached out to Fedex regarding the damaged packaging and item. Although my item was damaged during transit, it's still a great item. In the future please wrap covers with more care. Thank you for making a partial refund.

  
• 2***e (240)- Feedback left by buyer.

  Past month

  Verified purchase

  Product arrived fast once shipped. Good quality and condition is as described. Great seller with great communication. Excellent value.
• *****- Feedback left by buyer.

  Past year

  Verified purchase

  I'm thoroughly impressed with my purchase! The product arrived exactly as described and was carefully packaged to ensure its pristine condition. Although delivery took a bit longer than expected, the seller's responsive communication made up for it. Their prompt replies put my mind at ease. I'm extremely satisfied with the service and will definitely buy from this seller again. Well done and thank you so much!

  
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Carefully packaged, item came as described. Fast shipping and great communication. Great seller, thanks.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This was the first Momoko doll which I purchased, and the experience was great. The doll was exactly as described, priced reasonably, shipped quickly, and was packaged carefully! I have saved Japan-Thousand-Story Shop in my favorite seller list and look forward to purchasing again. Thank you!!!