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OFFROAD ARSENAL

OFFROAD ARSENAL

66K items sold
2.3K followers
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Welcome to my eBay Store. Please add me to your list of favorite sellers and visit often. Thank you for your business.
Location: United StatesMember since: Sep 25, 2012Seller: offroadarsenal
Top Rated SellerOFFROAD ARSENAL is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive545- positive feedback in last 12 months
Neutral20- neutral feedback in last 12 months
Negative19- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
4.9

Seller feedback (15,821)

  • 0***a (466)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Not sure if this is a Dorman Product Because it didn't come in a Box with a label showing that it is indeed from Dorman. The pictured item shows 3 pcs, I received 4 pcs won't know if it will work until spring to put it in my car. Price was good. Seller never answered my question(s). for that i only gave 3 Stars.
  • i***m (2225)- Feedback left by buyer.
    Past month
    Verified purchase
    The items and service are excellent, with excellent shipping and outstanding communication with the seller. I would highly recommend them to customers. As described outstanding,Condition great,value excellent ,packaging very impressive 😄😎🆗
  • s***n (976)- Feedback left by buyer.
    Past month
    Verified purchase
    This seller seems to go out of his way to ensure you don’t get all of the parts that he ships. Before Purchase and I specifically asked him about the Hardware and whether or not it would be included with the tow hitch. He explained that if it was in the photo it would be shippedand therefore included. The hardware consisted of heavy pieces of iron and large bolts. It would’ve been a simple matter to tape it securely and padded envelope to the trailer hitch, but he didn’t bother, so it was lost
    Reply from: offroadarsenal- Feedback replied by seller offroadarsenal.- Feedback replied by seller offroadarsenal.
    The ad clearly states in LARGE BOLD PRINT that NO HARDWARE IS INCLUDED. Anyone can click the item number below and read the description—it’s repeated multiple times. I’m happy to share our message exchange with anyone seeking the truth. I reminded this pigheaded buyer that no hardware is ever included or guaranteed, regardless of what’s pictured.
  • s***s (211)- Feedback left by buyer.
    Past year
    Verified purchase
    Received item in original Dorman factory packaging, shipped through UPS in a timely manner. Opened box and found both fans broken out of the framing. Contacted OA about this shipping damage along with documenting pictures of item and box from multiple positions. Received updated messages throughout the claim process. OA was great at communicating and would absolutely do business with them again.
  • 6***3 (565)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As described, great communication, fast shipping and packaged well. Great deal and great to do business with and would buy again.
  • s***s (1074)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item arrived as described but packaging severely damaged in transport. Item ok. Seller should use better packaging methods.
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!118/1000