Optdex

Seller feedback (1,076)

• c***i (409)- Feedback left by buyer.

  Past month

  Verified purchase

  A+++ Experience. Awesome price, well-packed, fast shipping, and exactly as described. Thanks!
• f***i (54)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great Seller. Fast shipping and well packaged. One fan on switch was dead, but I'll replace it myself. Excellent Value! A++++
• d***b (50)- Feedback left by buyer.

  Past month

  Verified purchase

  The seller is unresponsive to concerns and inquiries, failing to communicate when issues arise. After mistakenly ordering the wrong item, I promptly requested a cancellation. However, the seller delayed for 48 hours before proceeding with shipment, ultimately denying my request on the grounds that the item was shipped already. Given their lack of responsiveness, purchasing from this seller is a risk, especially when many other sellers offer better value and customer service.

  Reply from: optdex- Feedback replied by seller optdex.- Feedback replied by seller optdex.

  Michael, We do not see any messages or requests to cancel this order?
• a***b (392)- Feedback left by buyer.

  Past year

  Verified purchase

  Description indicated fully functioning and while it is, a bracket was missing for mounting the device in my cabinet. I reached out to the seller and they apologized and did mention it was show in the pictures but wasn't mentioned anywhere. They generously found a bracket for me and have shipped it. The device functions perfectly and will be securely racked once that bracket gets here. A++++ Seller. Would definitely deal with them again.
• b***u (111)- Feedback left by buyer.

  Past year

  Verified purchase

  Item as described and was shipped and received quickly. Communication with seller to answer my questions was fast. Great experience with this seller.
• r***e (560)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Fast shipping, great packing, just as described. Thanks!!!