OutdoorKitchenOutletcom

Seller feedback (390)

• i***i (774)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Purchased the item and paid the item and shipping. Seller didn’t contact me, canceled order and refunded me. When I reached out to them, they said they don’t ship to Hawaii and relisted the item for double the price I had paid. 

  Reply from: outdoorkitchenoutlet- Feedback replied by seller outdoorkitchenoutlet.- Feedback replied by seller outdoorkitchenoutlet.

  Thank you for your feedback. We apologize for any inconvenience caused. Unfortunately, Hawaii is currently not a serviceable area for us, which is why we had to cancel and refund your order. Regarding the price change, the adjustment was due to increased shipping costs and tariffs that recently took effect. We understand your frustration and appreciate your understanding. If there’s anything else we can assist you with, please don’t hesitate to reach out.
• 2***2 (56)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great response time, price, and received items super fast!
• l***h (260)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Happy with my purchase, great value, exact description, fast shipping
• e***3 (6)- Feedback left by buyer.

  Past month

  Verified purchase

  When I place my order a delivery date wasn’t provided. I send a message to the seller for them to provide a delivery date, they couldn’t give me a date. When they were able to the package arrived over a week later.

  Reply from: outdoorkitchenoutlet- Feedback replied by seller outdoorkitchenoutlet.- Feedback replied by seller outdoorkitchenoutlet.

  Thank you for your feedback. We’re sorry to hear about the delay with your order. As mentioned at the start of the process, shipping typically takes 5–7 business days from the time of shipment. While delivery timelines are ultimately managed by the carrier and beyond our direct control, we did our best to keep you informed and provide updates throughout. We truly appreciate your patience, feedback, and understanding, and we’re always here to help with any questions or concerns in the future.
• a***r (668)- Feedback left by buyer.

  Past year

  Verified purchase

  Fast shipment. Item as described. Great seller!
• m***c (14)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Didn’t get the porcelain drip tray that is supposed to be with my stove? Why? Stove good shape delivered fast . But the whole package is not complete.

  Reply from: outdoorkitchenoutlet- Feedback replied by seller outdoorkitchenoutlet.- Feedback replied by seller outdoorkitchenoutlet.

  Hello! Thank you for letting us know about this concern. You may reach out to us directly for any issues on your future orders. We also sent you a message directly so we can work on resolving this matter right away. Thank you!