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Location: United StatesMember since: Jun 22, 2003Seller: studiopointmonarch
Top Rated SellerStudio Point Monarch is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more
Awesome seller! Great communication and went above and beyond to help with tracking details proactively. Product is good quality and as described. Go for it!
*****- Feedback left by buyer.
Past month
Verified purchase
Listing said arrival by April 4th.. supposedly it was sent out on mar 31st.. tracking information remained saying they never received the item and today on April 2nd the seller says it was “stolen”. The whole situation was a waste of time and seems a bit odd. Also, seller takes NO responsibility for anything as they blamed the eta showing on their listing on eBay and on me for not contacting them to ask eta before purchasing… like, why would I ask eta if it’s already listed under the item.
Reply from: studiopointmonarch- Feedback replied by seller studiopointmonarch.- Feedback replied by seller studiopointmonarch.
This is a lie. I DO NOT have an ETA on the listing. I have a 3 Business day handling with free standard shipping.I am in CA this was shipping to NC but he insisted delivery was stated as 4 days, which is IMPOSSIBLE with a 3 business day handling time. It appears EBAY add on THEIR own delivery times which is very ODD and WRONG they should NOT do this, its false advertising. The packaging was trashed by the carrier and returned as per pic provided to an angry buyer. There was no "Blame".
*****- Feedback left by buyer.
Past year
Verified purchase
Absolutely 100% top notch customer service! The chaise was delivered as described but more beautiful than the advertisement. The merchant delivered within days of purchasing; definitely a quick shipper and more than prompt. My recommendation is to place this merchant on your must order from list because I was blown away with their service. Thank you so much!
*****- Feedback left by buyer.
Past month
Verified purchase
Beautiful mirrors. Came well packaged and delivered quickly, too. Very pleased!
*****- Feedback left by buyer.
Past month
Verified purchase
Transaction was cancelled by seller. Not really seller’s fault. Giving top ratings because communication was good and refund was prompt.