At first, the product was damaged during transport (definitely NOT the seller's fault, they packaged it very well, but mail services are a gamble), so naturally, I contacted them, and they offered to fix it, which they did while providing updates regarding the final repair and shipping containment to prevent a repeat in damage during transport. Overall, despite a small hiccup, I'm extremely satisfied with them and their product.
Reply from: portosaramis- Feedback replied by seller portosaramis.- Feedback replied by seller portosaramis.
Thank you for your purchase and support! :)
n***g (383)- Feedback left by buyer.
Past 6 months
Verified purchase
A truly outstanding +++++5 Star experience! Out of everything I ever ordered the shipping here was by far the best. The coin came in a lovely wooden cigar box. A very appreciated surprise as I greatly value these little things. That aside the shipping itself was very fast and arrival safe. Perfect quality, excellent condition, new from the mint appearance. A truly ++++++5 Star perfect experience if ever there was one. Exceptionally highly recommended seller!
Reply from: portosaramis- Feedback replied by seller portosaramis.- Feedback replied by seller portosaramis.
Thank you for your purchase and support! I do love wooden boxes too and they are perfect storage solution for collectables. I'm happy you are happy with your purchase experience! :)
w***1 (83)- Feedback left by buyer.
Past 6 months
Verified purchase
Great item—fits the Leatherman’s fittings perfectly. Packaging seemed a bit much for such small and durable tools, which might have caused some shipping delays coming to the western US (and a smaller padded envelope with a couple of pieces of recycled card stock might save the seller some $$ in shipping costs). But, still a highly recommended tool and seller.
Reply from: portosaramis- Feedback replied by seller portosaramis.- Feedback replied by seller portosaramis.
Thank you for your purchase and support! Smaller envelopes we sent were sometimes damaged by sorting machines or delivered to the wrong mailboxes, creating a "ghost shipment" where tracking shows delivery, but the package isn't received. To avoid this, we use larger boxes that don’t fit standard mailboxes. I also don’t believe mail delays are caused by package size; all mail tends to be delayed during this winter season.
s***r (2596)- Feedback left by buyer.
Past month
Verified purchase
Excellent seller, excellent communication, great item, very well packed, promptly and safely delivered, thank you.
b***r (412)- Feedback left by buyer.
Past month
Verified purchase
This is a top seller. Highest quality of service, expert packaging for safe shipping, and top quality products. Everything I have purchased from this story is top quality!
r***a (250)- Feedback left by buyer.
Past month
Verified purchase
Great to deal with! Wonderful product, just as described. Prompt shipping, well packaged.