I placed this order then quickly realised I have already received the same Theia Green from another seller a few days earlier and they were in my tank. I requested a cancellation and the seller swiftly accepted that cancellation. So placing this order was entirely my error! Although I did not receive any plants, to me an extremely important factor in the seller/buyer transaction is in how the seller handles matters, in other words 1st class customer service. I am happy to give a POSITIVE.
r***4 (42)- Feedback left by buyer.
Past 6 months
Verified purchase
I didn't receive this item as it was part of a larger order that i cancelled as i needed to make changes to it. ebay still wants feedback even though i cancelled. Seller was very quick to accept the cancel request and issue a refund. So it was still a very positive experiance with the seller, thank you.
r***o (139)- Feedback left by buyer.
Past 6 months
Verified purchase
Prompt fast delivery. The amount is a little bit smaller than expected, but is worth the money and I will buy again when I need it. I emailed the seller regarding a question, they were quick and helpful with my question. All round excellent seller, and would recommend to others.
p***l (838)- Feedback left by buyer.
Past month
Verified purchase
Exactly as described, quick dispatch, well packaged, excellent seller
e***l (516)- Feedback left by buyer.
Past year
Verified purchase
Fish cave arrived on time and unbroken, ive had 3 of these arrive broken in past from various sellers they all used yodel, i requested the seller bubble wrap the delicate ceramic cave and place it back in its box but the seller didn't follow my instructions, not even sure my message was even read i never had any reply. Thankfully all arrived in one peice and arrived on time but communication from seller is dismissal.
e***u (338)- Feedback left by buyer.
Past 6 months
Verified purchase
Unfortunately, Amazon Shipping Services lost the original package. After contacting the seller, a replacement was sent and arrived in 24h. As always, really good service from Pro-Shrimp.