The item ordered was damaged unfortunately during shipping. The seller was generous enough to refund me immediately upon finding out. Afterwards they reached out and even attempted to offer seeing if they had a replacement available. I however already went for another buyer but sentiment was deeply appreciated. This seller is willing to try and correct wrongs and attempts to do right by the customer from what I can tell.
a***e (103)- Feedback left by buyer.
Past year
Verified purchase
The seller let me know the item I ordered was damaged and couldn’t be delivered. The seller offered another product that didn’t suit my needs. I asked the seller to simply refund my account so that I could order elsewhere. The seller promptly refunded my account. Thank you r8run28 for prompt service and replies. I wish you much success in your new business.
l***f (579)- Feedback left by buyer.
Past 6 months
Verified purchase
Seller contacted me and said the item was damaged and offered me a replacement. I declined and he refunded it with no issue. Seller was very friendly and professional. Thanks!🙏
n***c (9093)- Feedback left by buyer.
Past month
Verified purchase
As described and promptly shipped, thanks!
2***e (1249)- Feedback left by buyer.
Past year
Verified purchase
EXCELLENT Ebay Seller! Unfortunately, his inventory was damaged. He immediately offered alternative options. However, we asked for a refund. Our request was processed promptly and professionally. Everything was handled the same day and we received a refund notification from Ebay that evening. We plan to buy from them again!