The seller let me know the item I ordered was damaged and couldn’t be delivered. The seller offered another product that didn’t suit my needs. I asked the seller to simply refund my account so that I could order elsewhere. The seller promptly refunded my account. Thank you r8run28 for prompt service and replies. I wish you much success in your new business.
l***f (572)- Feedback left by buyer.
Past 6 months
Verified purchase
Seller contacted me and said the item was damaged and offered me a replacement. I declined and he refunded it with no issue. Seller was very friendly and professional. Thanks!🙏
2***e (1245)- Feedback left by buyer.
Past year
Verified purchase
EXCELLENT Ebay Seller! Unfortunately, his inventory was damaged. He immediately offered alternative options. However, we asked for a refund. Our request was processed promptly and professionally. Everything was handled the same day and we received a refund notification from Ebay that evening. We plan to buy from them again!
6***4 (97)- Feedback left by buyer.
Past 6 months
Verified purchase
The item was defective but the seller was very good about returning it and crediting my charge card.