popenbox

Seller feedback (691)

• k***4 (158)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  First the good: the item I received looks to be completely new and un-used despite being listed as open box. However, the seller initially shipped to an incorrect address (several hours away) and was weirdly reluctant to send a replacement. Their proposed solutions were that I either show up at the delivery address to retrieve my order or accept a refund. It took a little persuasion to get the seller to do the right thing and send a replacement to my correct address, but eventually they did.

  Reply from: popenbox- Feedback replied by seller popenbox.- Feedback replied by seller popenbox.

  Thank you for your feedback, and we sincerely apologize for the shipping error. We were in the process of upgrading our shipping label system, which caused the mix-up with the billing address. We caught the issue quickly and sent a replacement to your correct address. We appreciate your patience and understanding. Your satisfaction is important to us, and we are working to ensure this doesn’t happen again.
• a***d (535)- Feedback left by buyer.

  Past month

  Verified purchase

  Excellent transaction. Fast delivery arriving even a day earlier than expected. Efficient, careful wrapping. Highly recommend Seller.
• u***e (2218)- Feedback left by buyer.

  Past year

  Verified purchase

  Trustworthy, reliable and efficient seller.Lightning fast shipping and secure packaging.New Nike kids tracksuit at a very competitive price.The garment was commercially sealed and upon opening had the distinct new smell from the manufacturer.Smooth transaction from start to finish. I recommend this seller and will return for more quality merchandise.Thank you.

  Reply from: popenbox- Feedback replied by seller popenbox.- Feedback replied by seller popenbox.

  Dear Buyer, thank you for choosing Popenbox for your shopping needs. Your support in purchasing overstock and Openbox items means a lot to us and helps contribute to the circular economy and sustainability. We're thrilled to hear you had a fantastic experience! If you ever need anything else, don't hesitate to reach out. Happy shopping! 😊
• o***v (26)- Feedback left by buyer.

  Past month

  Verified purchase

  Ordered a mouse. As described, packaged adequately, free shipping + discount. Good experience.
• l***l (49)- Feedback left by buyer.

  Past year

  Verified purchase

  Item came as described. I messaged to inquire about the item. Communication was clear and quick. I would buy from this seller again.

  Reply from: popenbox- Feedback replied by seller popenbox.- Feedback replied by seller popenbox.

  Dear Buyer, thank you for choosing Popenbox for your shopping needs. Your support in purchasing overstock and Openbox items means a lot to us and helps contribute to the circular economy and sustainability. We're thrilled to hear you had a fantastic experience! If you ever need anything else, don't hesitate to reach out. Happy shopping! 😊
• t***a (269)- Feedback left by buyer.

  Past month

  Verified purchase

  Item as described, well packaged and quick shipping. Thanks!