RMSTATOR

Seller feedback (73,524)

• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Right part for my 2015 800 Rush Pro S. Part is as advertised. Good price. Fast 2 Day Shipping. Fixed my charging problem. Thanks RM Stator.

  Reply from: rmstatorinc- Feedback replied by seller rmstatorinc.- Feedback replied by seller rmstatorinc.

  We're so glad you enjoyed your experience. Your review made our day!
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Poor packaging and poor customer service. The stator arrived in a ripped box with no padding and was dead on arrival, didn't work and was visibly cracked. I asked for a replacement and they told me "no, just return it" so I had to reorder. The second one came, arriving in the same poor condition w/ damage, and again CS didn't care when I sent pics and asked for a partial refund since this one was at least still useable. I was again told "no" and I still haven't been helped with this. Pathetic.

  Reply from: rmstatorinc- Feedback replied by seller rmstatorinc.- Feedback replied by seller rmstatorinc.

  We’re sorry to hear about your experience. We take packaging concerns seriously and always aim for products to arrive in perfect condition. To assess solutions like refunds or replacements, clear images of the damage are required; otherwise, we’ll need the item returned for inspection. We appreciate your feedback and are happy to assist further if needed.

  
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Was promptly shipped and packaged very well for shipping. Was an exact fit replacement for the Kawasaki Ninja 1000 as advertised. Provided good battery charging after installation. Would buy from RMSTATOR in the future. Recommend the vendor and the product.

  Reply from: rmstatorinc- Feedback replied by seller rmstatorinc.- Feedback replied by seller rmstatorinc.

  We're delighted to hear you had a great experience! Thanks for the wonderful review!
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  I had trouble slipping this spark-plug cap on the spark plug and thought it was faulty resulting in a neutral rating from me. The seller contacted me and said they never had issues with this cap before and sent me a return label so they could see what the issue was. Before I sent it off I looked the cap over real good and couldn’t see why it wouldn’t slip on. I pushed really hard and it went on and fit like it should. My mistake, no problem now and I highly recommend this product and seller!

  Reply from: rmstatorinc- Feedback replied by seller rmstatorinc.- Feedback replied by seller rmstatorinc.

  Thank you for your feedback. We apologize for any inconveniences with your purchase. We do not have any prior fitment or warranty concerns with this part and see our team has reached out to obtain additional information, as well as provided a prepaid label to return the item for evaluation. Unfortunately, we have not heard back from you to continue assisting with your report. If we can be of further assistance, please let us know!
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  most seller would have shipped this gasket in a bag. but yours arrived in a nice, packed box, thank you and your staff for your nice job. i will definitely buy from you again, for these reasons a+

  Reply from: rmstatorinc- Feedback replied by seller rmstatorinc.- Feedback replied by seller rmstatorinc.

  We're so glad you enjoyed your experience. Your review made our day!
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Quick ship, good price, A+ Ebayer. Looking forward to installing these new coils

  Reply from: rmstatorinc- Feedback replied by seller rmstatorinc.- Feedback replied by seller rmstatorinc.

  Thank you for sharing your experience with the community! We appreciate the great review!