Bought a returned bomber frame, all parts were to be included with frame. Received the frame and parts were missing. Reached out to seller, and they made it right by sending a fresh package of all parts/accessories that would normally be included in an unopened box. Took a few weeks to receive the replacement parts, but they did come through on their promise. The seller put in the effort to make sure they honored the listing and I was satisfied. I would definitely do business again. Thank you!
y***j (2)- Feedback left by buyer.
Past year
Verified purchase
I was excited to get this kit after purchasing. it arrived on time and was shipped fast. But unfortunately I did not get to test the product due to my package being stolen off my porch so I contact customer service and they responded right away was super helpful. they were kind and respectful losing your package is very stressful but they did everything to reassure me and were understanding and sent me pictures of the delivery and delivery time and stayed in contact I'll have to try them again.
h***n (668)- Feedback left by buyer.
More than a year ago
Verified purchase
The best customer service ever. After I returned the item by mistake, they shipped back a new item in the sealed box. They communicate with their customers quickly and no need to wait long for a respond. I would give this seller 10 stars, if I could. Thank you so much for all your hard working and I hope to deal with you again!