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SLSY&MOONCOOL

SLSY&MOONCOOL

69K items sold
893 followers
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About us

Our Store focuses on providing you with the best indoor and outdoor comfort and convenience.
Our company has many brands,SLSY， MOONCOOL（electric tricycle！),MOPHOTO, Begonia.K, etc.
Our aim is to provide comfortable, high-quality, cost-effective products and services.
Each products we choose carefully is through a long selection process and quality testing.
We hope that through unremitting efforts, we will bring comfort to thousands of families and achieve great user satisfaction!
Location: ChinaMember since: Apr 02, 2014Seller: shidehe201314

Store policies

Returns
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Warranty

Feedback ratings

Last 12 months

Positive534- positive feedback in last 12 months
Neutral11- neutral feedback in last 12 months
Negative10- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable shipping cost
5.0
Shipping speed
4.9
Communication
5.0

Seller feedback (16,524)

  • a***n (3026)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Sent the trailer instead of the pet carrier and immediately shipped the correct item after contact. Communication was excellent. We were told to keep the trailer and will donate it to a local animal rescue on the islands of Bocas Del Toro Panama. Mistakes happen. It is always a pleasant surprise when companies are so quick to fix an error. The pet carrier is excellent and has already transported 2 rescues using our custom built trailer. The Mooncool trailer is excellent quality too!
  • n***r (520)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The seller was great to work with as there was issues with shipping. They got back with me promptly and kept me updated. Haven't put it together yet. Excited to get it done and to start planting! Thank you!
  • 0***u (3)- Feedback left by buyer.
    Past month
    Verified purchase
    Der Artikel war wie beschrieben. Wir hatten zwar ein Problem mit dem Artikel aber es gab sehr schnelle unkomplizierte Lösung über Email Kontakt. Gerne wieder.
  • q***q (220)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Arrived well packaged and as described. Thank you!
  • y***l (124)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The item was backordered. They kept me informed and communicated well. After waiting for a few weeks I had to cancel the order. No problem with cancellation, refund swiftly processed.
  • n***d (126)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    They didn't have the size I originally ordered. They reached out, and I ordered the next size up. I appreciate them reaching out. Great quality product! I had it in 8 days from ordering.
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About us

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