They handled this great! There was a problem (one unit of the 2-pack turned out to be heavily used, not new) -- but the other unit was perfectly new. The 2-pack was a super-good price, so when I reported the problem I suggest only a partial refund (the price was so good, I would have been perfectly happy with only a 25% refund and I told them that). However, they insisted on giving a 100% refund and did not expect me to return anything. EXCELLENT CUSTOMER SERVICE; I am happy and would buy again.
l***2 (212)- Feedback left by buyer.
Past 6 months
Verified purchase
One of the best sellers there is, with wonderful communication and excellent customer service! Will work with you to get your order perfect. Fast shipping and carefully packed.
s***2 (4137)- Feedback left by buyer.
Past 6 months
Verified purchase
We ordered from this Seller on Feb 2nd. We got a cancellation/refund offer the next day. No apology. No explanation. We understand sometimes you get an order and the inventory is not there. Or maybe there was a mistake in the price. Mistakes happen. But at least APOLOGIZE and explain what happened. I would not recommend buying from this Seller.
i***i (238)- Feedback left by buyer.
Past 6 months
Verified purchase
Items as described and arrived quickly. Good seller.
d***q (5)- Feedback left by buyer.
Past year
Verified purchase
Everything came as described. Extremely timely shipping. Seller was quick to answer questions. Overall great experience !
a***h (3)- Feedback left by buyer.
Past year
Verified purchase
seller was very responsive and helpful! package came quick and in great shape!