RECEIVED PART TIMELY BUT PART WAS DAMAGED DURING SHIPPING. ADVISED SELLER. AFTER SOME PROBLEMS TRYING TO COMMUNICATE THRU EBAY, SELLER FINALLY RECEIVED PICS OF DAMAGED PART AND PROMPTY SHIPPED A REPLACEMENT PART THAT WAS RECEIVED WITHIN 2 DAYS AS ADVISED. AAA+ A POTENTIAL PROBLEM TURNS INTO A POSITIVE DUE TO SELLER FOLLOW-UP. THANKS!!
x***u (37)- Feedback left by buyer.
Past 6 months
Verified purchase
The shipment was arrived very late, like 10 days late and I eventually went in person to a FedEx facility to track it down.
However skyfitone was willing to cancel my order and issue a refund or send a replacement when it was only two days late. It was my decision to continue holding out that FedEx would eventually get the delivery done.
You can always tell how good a seller is by what they do when there’s a problem and this seller was willing to make it right immediately.
Thanks !
m***i (349)- Feedback left by buyer.
Past 6 months
Verified purchase
Item I received was defective, but the seller was very responsive to my issue and allowed me to return the item for a full refund. Very fair and responsible seller.
l***p (79)- Feedback left by buyer.
Past 6 months
Verified purchase
Very fast shipping. Well packaged item arrived safe. Good communication and customer service! Will buy again. Thanks!
l***s (9)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast shipping. Exactly as described. Packaged very nicely. All parts were here just as described.
1***p (31)- Feedback left by buyer.
Past month
Verified purchase
Very happy with the quality, the communication, and the delivery of the grill assembly. It was well-packed and arrived quickly. There are many to choose from and I'm very happy with skyfitone!