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Location: United StatesMember since: Feb 04, 2008Seller: theopenboxstore2011
Top Rated SellerTheOpenBoxStore2011 is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
4.9
Communication
4.8

Seller feedback (1,193)

  • d***u (2)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item was as described. I ordered right before the weekend and never contacted the seller. I received shipping confirmation within a few days and received the machine next week. I would definitely purchase from this seller again. This machine sells for $799 in store, and I got it for $599 with free shipping.
  • e***l (930)- Feedback left by buyer.
    Past year
    Verified purchase
    Wrong item sent and advertised, but Seller was great; acknowledged their mistake and issued refund promptly. The great customer service, competent packing, and fast shipping-even if it was the wrong item, deserve a positive review. I would be happy to do business with this Seller again.
  • l***0 (848)- Feedback left by buyer.
    Past year
    Verified purchase
    Great seller. Everything seems to be included without the original box as stated in the auction. Shipping time was good too. Great value over new retail pricing. Would buy from seller again.
  • e***r (1564)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Seller sent me a damaged box that didn’t match the description or images. This is a Christmas present and now I have to gift a damaged box since I can’t get one in time. Will never buy from them again. Bad seller
    Reply from: theopenboxstore2011- Feedback replied by seller theopenboxstore2011.- Feedback replied by seller theopenboxstore2011.
    Buyer left negative feed back for a tear in the box which was caused by the spider web security wraps that secure the items in store. Buyer was requesting a partial refund or return for a refund and when we denied their partial refund request and told them they can return it as they wish they left us a negative feedback. Beware of such buyer as these since they try to abuse the eBay’s buyer protection.
  • o***4 (42)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good price; quick and careful shipping. The player's box was packed inside a sturdy outer cardboard box. Thanks!
  • a***a (116)- Feedback left by buyer.
    Past year
    Verified purchase
    The headphones are in brand new condition just as described. Great price and fast shipping! Great EBayer! Thanks!

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