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The Spa Depot

The Spa Depot

137K items sold
1.1K followers
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About us

The Spa Depot was founded in 1997 and has since become one of the largest Internet retailers of spa supplies and parts in the world. Making customers happy is why we are America's favorite hot tub supply, so we strive to make shopping here an experience you'll want to repeat. Just having low prices is not enough. Customer service before and after the sale is always our highest priority.

Our Mission to Customers:
To offer the highest quality hot tub & spa supplies at lower prices.
To be the hot tub owner's most useful information resource.
To provide a higher standard of customer service.
To process orders faster and more accurately than competitors.
To provide FREE or low cost shipping.
To operate our business with the highest ethical standards.
Location: United StatesMember since: Sep 23, 2000Seller: thespadepot
Top Rated SellerThe Spa Depot is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

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Feedback ratings

Last 12 months

Positive682- positive feedback in last 12 months
Neutral5- neutral feedback in last 12 months
Negative1- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (56,104)

  • u***g (2108)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good seller, purchased from before. As described and fast shipping, highly recommended A+
  • u***a (1318)- Feedback left by buyer.
    Past year
    Verified purchase
    Seller, the item was fine. But you send Way, Way, Way too many status notification emails! Just upload a tracking number to Ebay and that is all buyers need. We don't need 8 emails showing order status.
  • r***r (5)- Feedback left by buyer.
    Past year
    Verified purchase
    Item was as described. Was to replace a Calspa salt chlorine generator. Basically Calspa just throws a sticker on Saltron transformer and charges twice as much. Hot tub back in action. Took a bit long to get to Canada. Shipping was a bit confusing as first shipping info was to their intl distribution center, second shipping info was actually to my residence. Initial ETA was inaccurate until it left the Intl distribution center. All in All not bad. Would purchase from this company again
  • r***a (588)- Feedback left by buyer.
    Past month
    Verified purchase
    Great Seller A++ As described and fast shipping! I am a return customer.
  • n***s (997)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    item as described, easy communication, fast shipping.
  • r***6 (872)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    shipped fast, but USPS lost it for 4 days, very good communication
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!756/1000